The Hotel Neue Post is one of Zell am See’s best located hotels for enjoying all that this historic ski town has to offer – it's right in the centre of the old town, just a short walk from the lakeside and the City Xpress gondola, for easy access to the Schmitten ski area.
Silvia and Harald Bruckner head up the team at the Neue Post and make this a welcoming base for the duration of your ski holiday. The service is informal, but very professional – they're always on hand to make sure your stay is as comfortable as possible.
The hotel has a well-balanced combination of modern comfort and Austrian tradition. The decor has a classic feel, but everything you should ever need or expect is there – including stylish rooms, great food, free WiFi and an extensive spa and outdoor pool.
The renovated wellness spa makes great use of its full 700m². Kids are welcome during the day, but after 6pm this becomes an adult-only space for relaxation. Plus, the covered outdoor pool is great for either a fun splash about or some lazy laps. There’s also a fitness room with a suite of cardio equipment to help you keep in shape.
Essentials
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Central location - just a short walk from the lake and the City Xpress gondola.
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Outdoor pool and excellent wellness facilities.
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Great reputation for delicious food.
Location
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central location
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3 minutes' walk to the CityXpress gondola
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5 minutes' walk to the lakeside
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4 minutes' walk to the train station
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1 minute's walk to the ski bus stop
Rooms
All rooms have free WiFi, hairdryer, safe and cable TV. Cots are available to hire, free of charge, upon request.
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Standard twin room - sleeps 2: Austrian twin beds, private bath or shower and WC.
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Superior twin room - sleeps 2: Austrian twin beds, private bath or shower and WC.
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Grande twin room - sleeps 2-4 (max 3 adults): Austrian twin beds, double sofa bed, private bath or shower and WC.
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Suite - sleeps 2-4 (max 3 adults): Bedroom with Austrian twin beds, living room with double sofa bed, private shower and WC.
Separate twin beds are available on request.
Austrian twin beds
Austrian twin beds are very common in Central Europe. They’re simply one large bed frame containing two single mattresses, both with separate duvets and linen sets, that cannot be separated. Separate twin beds are less common and can often be head to head beds, rather than side by side, if they are available.
Facilities
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free WiFi
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internet terminal
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bar and lounge
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fireplace
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sun terrace
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nightclub
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smoking lounge
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outdoor heated pool
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700m² wellness and spa area with sauna, whirlpools, steam rooms and relaxation area
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fitness room
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extra charge for massage
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lift to all floors
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extra charge for parking
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ski storage room with heated boot rack
Meals
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hot and cold breakfast buffet
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optional upgrade to 3-course evening meals with a choice of main course
Many Austrian hotels do not serve free tap water with meals.
Snow Promise
This operator is offering a new and improved Snow Promise which means they'll do everything they can to get you on the slopes if there's no snow while you're on holiday. Plus, when you book your holiday before 30 November 2023, you can now change your holiday fee-free if less than 10% of runs are open in the ski area you're travelling to, due to lack of snow or no snow. Not forgetting the option to upgrade to the Snow Promise Extra for even more flexibility if the snow lets you down. Find out more below.
Before You Go On Holiday
If there's a lack of snow or no snow in the ski area you're travelling to, you can change your holiday fee-free in the 4 days before you depart. Just so you know, they'll use the live conditions in the 4 days before you go, not the forecast conditions for your arrival. For example, if you're travelling on a Saturday, you can change your holiday from the Tuesday to the Friday before, if on Tuesday there's a lack of snow or no snow. They’ll refund the difference if your new holiday is cheaper, or you’ll need to pay the difference if the new holiday costs more.
The Snow Promise
Included with all package holidays with this operator*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 10% of runs are open in the ski area you’re travelling to. Or
- Less than 2 blue/red/black/black diamond runs are open in the ski area you’re travelling to. Or
- You’ve booked ski school through the operator and your lessons have been cancelled.
Change your holiday to:
Any package holiday with this operator departing between December 2023 and April 2024.
This applies to all package holidays booked with this operator on or before 30 November 2023.
The Snow Promise Extra
Optional upgrade on our package holidays (+£25pp)*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 50% of runs are open in the ski area you’re travelling to. Or
- Your ski school lessons have been cancelled. And it doesn't matter if you booked through us or someone else.
Change your holiday to:
Any package holiday with this operator they have on sale for this winter, or next.
This applies when everyone on your booking upgrades to the Snow Promise Extra on or before 30 November 2023.
While You're On Holiday
Your tour operator will do everything they can to get you on the slopes if there's no snow. If you book your lift passes with the operator and less than 10% of runs are open in the ski area due to lack of snow or no snow, they'll do their best to arrange up to three days of skiing in an open resort within a 2-hour drive from the resort you're staying in. Their local team will organise the transport and your new lift pass will be paid for too, so all you have to do is hop on the coach. And even if you haven’t booked your lift passes with the operator, you can still use the coach for free.
In the worst-case scenario where they can't get you to another open resort if you booked ski school and/or lift passes with the operator, they'll refund you for any lessons that have been cancelled and you'll get your lift pass money back for any days you were unable to ski due to lack of snow or no snow.
This applies to all package holidays with this operator, even if you book the day before you travel.