Chalet George

Important Covid-19 refund promise

These terms are applicable to any holiday starting 12th Dec 2020 and beyond. Complete financial peace of mind, for you and your whole family, even in the times of Covid-19.

NOTICE PERIOD | 0 – 10 DAYS

You will be entitled to a refund or a 100% credit note ff you are prevented from travelling to your holiday due to one of the following being in place within 10 days prior to your arrival:

• A government national travel ban from your country of residence against France
• France closes its borders to arrivals from your country of residence
• Upon arrival in France you are required to quarantine
• The ski resort your Skiology holiday is booked within is closed.

NOTICE PERIOD | > 10 WEEKS

If you wish to cancel for any reason and your holiday is due to start within 10 weeks or less then standard cancellation charges apply.

NOTICE PERIOD | < 10 WEEKS

If you wish to cancel for any reason more than 14 weeks prior to your holiday start date you will receive a refund less your booking deposit.

100% Credit Note

A credit note to the value of your booking payment will be offered for use within 24 months with another holiday with this operator, subject to availability. To qualify for this option, you must have paid your full holiday balance on time and in full. No refunds will be given for partial use of this credit note.

Refund

This operator will refund all monies paid by you less a 25% admin fee issued within 28 days of cancellation. At the date that your holiday was due to take place, your refund will increase from 75% to 100% if we have successfully resold the holiday.

A copy of the full terms and conditions are available on request.

SERVICE STANDARDS

Service and catering available every day apart from staff days off (normally Wednesday) which includes a self-service continental breakfast.

Breakfast as standard is 08:00 – 09:00, children’s tea is at 17:30 and adults dinner at 19:30. Meals times are flexible by 30 mins either way to suit your group’s dynamic.

Every 3-4 night stay is inclusive of 1 team day off. Breakfast and afternoon tea will be provided and we can make a restaurant recommendation and booking for your evening.

All 7 night stays will have a maximum of 2 team days off and minimum of 1 however, these will still include breakfast and afternoon tea and then we will provide restaurant recommendations and assist with a booking for the evenings.

For Catered Ski Chalets

• Large cooked and continental breakfast including porridge, boiled eggs, fresh French bread, jams, Nutella, Marmite, cereals, yoghurts, fruit, nuts, seeds and dried fruit*
• Afternoon tea with freshly baked cakes*
• Dinner with bottomless organic white and red wine*
• Sparkling wine welcome on the first night
• Daily communal area clean*
• Daily bedroom/bathroom clean after breakfast (optional if your room is still in use)*
• *Every catered day

This operator's greatest achievement every season is the team that they select to run the chalets. More and more they are also now choosing chalet hosts and chefs with prior experience with other companies so they are not learning their trade during your holiday and rather come to serve you with a season’s worth of experience already. They also now recruit head chefs too to cook in their flagship chalet George in Morzine, here they give them a guided carte blanche to tantalise your taste buds.

Their Standards:

• To use local/seasonal produce/incorporate local dishes
• Be interesting dishes that guests would not have at home
• Look great on the plate
• Be Nutritious, offer 3 portions of vegetables in the meal
• Be filling, not too rich and delicious!
• Have a mass appeal
• Practicably achievable

Their Food History

It all started with brother Luke Turner and the legacy he set.

In year one, Luke (an experienced chef and graduate of the catering and hospitality school at Bournemouth University) and Dom ran a chalet together, essentially Luke did the catering and Dom did the service.

In year 2 as demand grew it was clear that they were going to need another chalet and another Luke, so Luke trained Dom and found himself a girlfriend so that he could make an army of little Lukes to run future chalets.

In year 3 Dom ran a chalet with his wife to be (Steph), Luke wrote the menu and they leased a second chalet to provide more. Operation replace Luke with 3 team members began.

Clodagh was their first employee and was awesome. Clodagh ran a chalet in Les Carroz for them taking guidance from Luke’s menu for the catering and Dom for the service. The feedback was monitored, comparing the feedback from when Luke and Dom had ran a chalet and Clodagh’s results. The results were great.

Demand grew again, so how to supply more? A business link was formed with Luke’s catering course and more cooks were sourced allowing for a third chalet, then more and more. This operator is now at a size whereby not only do they source cooks from Luke’s original course, they also now work with some of the best catering schools in the UK and recruiters too.

Luke still sets the menu in their set menu chalets every year. Luke uses local influences on the menu and changes 30% of it every year to keep it fresh for all of their repeat guests.

Economy Ski Pack

Perfect for entry level skiers looking for the best price. Refurbished equipment from the Sensation and Evolution categories.

• Ski types: Skis downgraded from Sensation and Evolution ranges
• Maximum age: 3 years
• Package includes: Skis, boots and poles

Atomic Nomad [S] Tune Plus

£66

Economy Skis Only

£49

Evolution Ski Pack

Entry level skis/snowboards perfect for those discovering the thrills of skiing on green and blue slopes. Manageable and reliable skis even on hard snow, that help you make progress whilst having fun.

• Ski types: Slopes, Female, Snow blades
• Snowboard types: Multipurpose
• Boots: Good quality shoes for very good comfort
• Maximum equipment age: 2 years
• Package includes: Skis/snowboard, boots and poles

Atomic Nomad [S] Tune Plus

Dynastar Active Easy

Rossignol Sprayer

Burton Ltr

£85

Evolution Skis Only

£64

Performance Ski Pack

For all skiers at home on all types of slopes and snow. Comfortable, higher-performance skis/snowboards that guarantee stability and grip even at full speed.

• Ski types: Slips, All mounting, Female
• Snowboard types: All mountain, Freestyle
• Boots: Good quality shoes for a good support
• Maximum equipment age: 2 years
• Package includes: Skis/snowboards, boots and poles

Salomon X-Drive 75 Sti

Head Absolut Joy S

Rossignol Smash 7

Burton Progression

£105

Performance Skis Only

£79

Excellence Ski Pack

For the most demanding and experienced skiers. The highest quality skis for every terrain, both on-slope and off.

• Ski types: Racing World Cup, Piste, All mountain, Free ride, Female
• Boots: Hi quality and technical shoes for very good support
• Maximum equipment age: 1 year
• Package includes: Skis, boots and poles

Salomon X–Drive 8.3

Rossignol Experience 84 CA

Atomic Cloud Eleven Arc

£121

Excellence Skis Only

£91

Adult Helmet Hire

£21

Junior Champion Ski Pack Inc Helmet (Under 12)

For children 8-11 years at the 3-star or higher, as well as for older kids 12-13 years old at any level. Booking helmets is highly recommended it for beginners and children.

• Ski types: high-quality skis (Racing skis, Twin tip skis)
• Snowboard types: Junior
• Maximum equipment age: 3 years
• Package includes: Skis/Snowboard, boots and poles

Rossignol Hero Junior Multi-Event

Burton Ltr-Kids

£66

Espoir Ski Pack Inc Helmet (Under 12)

£49

Mini Kids Ski Pack Inc Helmet (3 - 5)

Perfect for kids under 6, to safely carve their first turns. Helmets are highly recommended for children.

• Ski types: Junior
• Package includes: Skis, boots and poles

Rossignol Roostie

Rossignol Princess

£49