Chalet Genepy

Important Covid-19 refund promise

Your deposit payment is fully refundable until your balance payment is due at 6 weeks prior to arrival. From this date, if a government imposed lockdown for Covid-19 directly prevents your travel or the booked service being provided, you'll get a credit to be used on a future booking (valid until April 2023). In other circumstances, standard terms still apply. As of the 28th November any new bookings will follow their standard cancellation rules.

DEPOSITS - The operator require a deposit of £150pp to secure your Chalet booking. This payment will then be fully refundable until 6 weeks before you travel. If you then decide that you would like to go ahead with the booking, the balance will be due. If the balance is not paid and the holiday cancelled after this date, the deposit will be retained by them. (Unless previously agreed).

BALANCES - The full holiday balance will be due 6 weeks prior to your chalet arrival date. If for any reason you are unable to make the payment please get in touch so you do not lose your deposit payment. Once your balance payment is made, your holiday is fully secure.

CANCELLATION AND EXCHANGE - For all cancellations once the balance is paid, their standard terms and conditions apply unless the following issues arise:

• Travel bans - If travel to France from your country of residence is not permitted due to FCO and government advice, this operator will give you a credit to be used against a holiday until 2023. You can exchange to another date in the current season or move to the following season.
• Resort Closure - If the resort of La Plagne closes due to COVID-19 measures, they will give you a credit to be used against a holiday until 2023. You can exchange to another date in the current season or move to the following season.
• Operator cancelling your holiday - If the operator has to cancel your holiday due to a case of COVID-19 being present in a chalet, there are a few options. If the cases are isolated to a particular chalet you may be moved to another chalet with space for your booked week. Staff will be tested and chalets fully cleaned and inspected to ensure safety. If however, no other chalet is available or cases are not isolated, they will cancel your holiday for a 100% cash refund or a 110% chalet credit to be used in the future.

A copy of the full terms and conditions are available on request.

Food and drink is very important us, we’re sure it is to you too. Upon arrival you will be served with welcome drinks. The chalet always has a fully stocked tea station and there’s unlimited tea and coffee available. Below is just a flavour of what you can expect.

Breakfast

The most important meal of the day, each morning a choice of French bread, pastries, condiments and cereals are available. Not to mention a complete full English. Chalet staff will try their best to provide most things. Fancy pancakes? They’ll make you some.

Afternoon tea

Phoebe loves a good cake and luckily she can’t eat the whole thing to herself. Each day when you return from the slopes a freshly baked cake will be waiting for you. A delicious cake we hope would rival Mary Berry!

Dinner

Enjoy a 4-course evening meal served with a choice of free-flowing wine or beer. Each evening you will receive a starter, main course and dessert followed by a cheese board, tea and coffee. All made lovingly by hand.

Children’s High Tea

Children’s high tea is also available upon request. Chalet staff can feed the little ones at an earlier time of your choosing. They serve healthy and freshly made meals to suit the younger pallet. They can even make their own pizzas if they feel like getting their hands dirty in the kitchen.

Catering to your requirements

They're always flexible and if there is something you don’t like, let us know! If you have any dietary requirements give us a call and we can chat about what you can eat.

Economy Ski Pack

Perfect for entry level skiers looking for the best price. Refurbished equipment from the Sensation and Evolution categories.

• Ski types: Skis downgraded from Sensation and Evolution ranges
• Maximum age: 3 years
• Package includes: Skis, boots and poles

Atomic Nomad [S] Tune Plus

£66

Economy Skis Only

£49

Evolution Ski Pack

Entry level skis/snowboards perfect for those discovering the thrills of skiing on green and blue slopes. Manageable and reliable skis even on hard snow, that help you make progress whilst having fun.

• Ski types: Slopes, Female, Snow blades
• Snowboard types: Multipurpose
• Boots: Good quality shoes for very good comfort
• Maximum equipment age: 2 years
• Package includes: Skis/snowboard, boots and poles

Atomic Nomad [S] Tune Plus

Dynastar Active Easy

Rossignol Sprayer

Burton Ltr

£85

Evolution Skis Only

£64

Performance Ski Pack

For all skiers at home on all types of slopes and snow. Comfortable, higher-performance skis/snowboards that guarantee stability and grip even at full speed.

• Ski types: Slips, All mounting, Female
• Snowboard types: All mountain, Freestyle
• Boots: Good quality shoes for a good support
• Maximum equipment age: 2 years
• Package includes: Skis/snowboards, boots and poles

Salomon X-Drive 75 Sti

Head Absolut Joy S

Rossignol Smash 7

Burton Progression

£105

Performance Skis Only

£79

Excellence Ski Pack

For the most demanding and experienced skiers. The highest quality skis for every terrain, both on-slope and off.

• Ski types: Racing World Cup, Piste, All mountain, Free ride, Female
• Boots: Hi quality and technical shoes for very good support
• Maximum equipment age: 1 year
• Package includes: Skis, boots and poles

Salomon X–Drive 8.3

Rossignol Experience 84 CA

Atomic Cloud Eleven Arc

£121

Excellence Skis Only

£91

Adult Helmet Hire

£21

Junior Champion Ski Pack Inc Helmet (Under 12)

For children 8-11 years at the 3-star or higher, as well as for older kids 12-13 years old at any level. Booking helmets is highly recommended it for beginners and children.

• Ski types: high-quality skis (Racing skis, Twin tip skis)
• Snowboard types: Junior
• Maximum equipment age: 3 years
• Package includes: Skis/Snowboard, boots and poles

Rossignol Hero Junior Multi-Event

Burton Ltr-Kids

£66

Espoir Ski Pack Inc Helmet (Under 12)

£49

Mini Kids Ski Pack Inc Helmet (3 - 5)

Perfect for kids under 6, to safely carve their first turns. Helmets are highly recommended for children.

• Ski types: Junior
• Package includes: Skis, boots and poles

Rossignol Roostie

Rossignol Princess

£49