Chalet Cascades (Contactless Chalet Catering) - 1
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Chalet Cascades (Contactless Chalet Catering)

Val d’Isere, France
  • Chalet Club Board
  • Sleeps 13
    , nights

    Situated right on the Santon piste, chalet Cascades is ideal for those seeking a ski in ski out experience. The bustling town centre is just a short 10 minute walk from the chalet so when the slopes close for the day, you can head town to sample some local cuisine or enjoy the buzzing apres ski scene.

    The chalet features a relaxing spa area with a sauna, jacuzzi, and a hammam, as well as a games room.

    Chalet Cascade is a beautiful 8 bedroom property which sleeps up to 13 guests. The inviting open plan kitchen, dining and living area is the perfect space to spend time with friends and family. The indulgent sauna and spa area is the ideal for unwinding after a long day on the slopes, or for those looking for a more lively past time, there is a games room with a pool table, particularly great for keeping little ones entertained in the evenings.

    There are also designated ski lockers with boot warmers, and an undercover parking space available.

    There is WIFI available so you can keep up with work or enjoy streaming your favourite shows while you are away.

    LAYOUT

    • Spacious open plan kitchen, dining and living area with a TV
    • Sauna
    • Balcony with a jacuzzi
    • 4 twin en-suite bedrooms, 3 with baths, 1 with a shower and 3 of which have access to the balcony
    • WC and shower
    • 1 twin bedroom
    • 1 single bedroom
    • 2 single bedrooms sharing a WC, sink and shower room

    ANNEX

    • Games room with pool table
    • Luxurious hammam and spa area
    • 2 showers and WC

    What's included:

    • Exclusive use of the chalet and its facilities for your chosen dates
    • Bed linen with beds made on arrival
    • Towels and bathrobes
    • Mid stay cleaning with towel change
    • End of stay cleaning
    • Welcome basket
    • Firewood
    • Unlimited wifi access

    Premium Contactless Catering Service

    This operator presents the next generation of chalet holidays, for a contactless world. Your chalet will be ready on arrival - beds made, dinner ready and fridges stocked*, wine-cellars replenished, skis and lift passes all booked. But you won't see them. They'll be at the end of the phone, but there will be no contact unless you need it. They will visit your chalet mid-week to give it a full clean and change of towels and bed-linen, but this shall be done during the day, whilst you're out on the slopes. You and your family will be safe and looked after, as they work in the background, providing everything you need.

    Their contactless catering service comes with the choice of two pricing options, a fixed menu with food and drink included in the price, and their à la carte option which allows you greater flexibility to eat and drink whatever you desire and the cost of the food is on supplement, at cost price, and depending on what produce you choose to order.

    For those looking for a simple packaged chalet price, they are offering an all-inclusive price, which includes rental of the chalet and your food and drink for the week. Included will be breakfast, snacks to take with you skiing, afternoon tea and cakes/snacks, pre-dinner nibbles a three-course dinner on 6 out of 7 nights, with a selection of after-dinner cheeses, plus champagne for your first night, a kir for before dinner and unlimited wine and some beers. They have prepared a delicious menu for the week, with a mix of ready prepared meals from a local delicatessen and easy to cook dishes or sides. All that will be required from you is to pop a few things in the oven and throw together a few ingredients to make a simple salad, or steam a few vegetables as sides to your main meal.

    Perhaps you want the freedom to choose your own menus, or perhaps you'd prefer to eat out more than one evening during the week, or you just love to cook yourself and enjoy the holidays where you have time to do this in a relaxed way. That's where their à la carte contactless catering service comes in. As an alternative to the service detailed above, they will also offer a lower rate, which does not include the food and drink for the week and we will give you the opportunity to order the food and drink of your choice, at the local hypermarket rates, and bill you for this afterwards. Four days before arrival, you will receive a comprehensive provisions list with everything you could possibly need for your holiday. That might be oven-ready meals, or the ingredients you'll need for Bolognaise, Soufflés or Cheese Fondues. Dry goods, dairy, fresh fruit and veg, fresh meat or fish, beers, wines, champagne, whatever, all bought for you and stocked in advance.

    Their aim is to provide the safest possible environment for a ski holiday, whilst staying as affordable as possible. The new way to holiday will be by enjoying the facilities, food and beverages but without the staff waiting on you hand and foot. That will keep things safe and affordable. However, for those in search of a little more luxury, they are able to provide drivers, chefs, daily cleaning, ski lessons etc, all of which can be discussed at the time of booking or with our concierge service prior to arrival.

    Contactless Catered service offers a more effortless holiday experience. The supplies you’ll need for breakfast every morning, afternoon snacks, pre-dinner nibbles and dinner for six evenings are included in your chalet so you can skip the hassle of meal planning and ingredient hunting and let us take care of everything.

    All orders will be made with Savoyard delicatessens and supermarkets. Located in the French Alps for the last 30 years, this operator has a well-developed network of local partners, so they can guarantee fresh, local and of course tasty dishes.

    You will have much more freedom when it comes to dining with Contactless Service. They supply and stock your fridge and cupboards behind the scenes so you can heat up and enjoy the dishes in the order you wish and at the time you want. So if you fancy having cereal and yoghurt at 5pm then paté and a cheese platter at 9pm you can!

    Please find below the list of provisions your premium chalet will be stocked with on arrival with a mid-week re-stock of any provisions that are needed:

    Breakfast:

    • Coffee & de-caffeinated coffee (filter and instant), tea –English breakfast, Earl Grey & herbal teas and hot chocolate
    • Orange, apple & pineapple juice
    • Selection of cereals
    • Choice of eggs, bacon and yoghurts (natural and fruit), smoked salmon on 1 morning, selection of fresh fruit
    • White, wholemeal and brioche bread, Croissants and pain au chocolat, ready to cook in the oven
    • Selection of marmalade, jams, nutella and honey
    • And of course milk, sugar and butter
    • Snacks for whilst you’re out skiing:
      • Mini chocolate and cereal bars

    Afternoon snacks:

    • Selection of biscuits, mini cakes, clementines, bananas and apples

    Pre-dinner nibbles:

    • Nuts, crisps, olives and aperitif crackers
    • Drinks as noted below

    Dinner:

    • 6 starters, to heat up or simple dishes to put together
    • 6 main dishes, the majority will be prepared by a local Savoyard delicatessen, one meal will be a simple dish to cook yourselves and there will be a raclette evening, where everyone cooks their own cheese, ideal for a chalet dinner.
    • Desserts for the 6 days, with a mix of fruit tarts and cakes
    • Cheese platter
    • After dinner chocolates

    Drinks:

    • Champagne for the first evening
    • Beer
    • Crème de Cassis for ‘Kir’ (a delicious French aperitif drink to dilute in white wine)
    • Choice of red and white wine, with local Savoyard wines and from other regions of France
    • Port
    • Blackcurrant and lemon cordial
    • (hot drinks as noted for breakfast)

    Please note that for breakfast the supply of eggs, bacon and yoghurts is based on a choice of either yoghurt or 1-2 eggs and 1-2 rashers of bacon each day per person. It is not an unlimited supply. The smoked salmon is provided for one breakfast only. The beer supplied is not unlimited but should allow you to quench your thirst after a day on the slopes. Dishwasher tablets and washing up liquid is provided and we ask that you wash all the dishes and ensure the kitchen stays clean. Please note that there will be an extra charge if dishes are not washed and put away as this is not included in the mid-week and end of stay cleaning.

    *The backstage team's work of organising and delivering provisions and cleaning the chalet is all included in the marked chalet price. If you choose the “Contactless catering service”, the price also includes all your food and drink for the week. We will provide you with breakfast every day, afternoon tea and snacks, pre-dinner nibbles, plus a three-course dinner on six of the seven nights, which also includes, a selection of cheeses, champagne for your first evening, a kir before dinner, unlimited red and white wine and a few beers.

    **Please note that for the à la carte option, all food, drink, ski hire and lift passes come at additional costs and are not included in the chalet price. Provisions will be billed at cost price and can be ordered from the list that will be sent out to you, and ski hire and lift passes can be booked in advance with our preferential rates. For our fixed menu option, the price does not include ski hire and lift passes, but it does include breakfast and afternoon tea for 7 days, plus a 3-course dinner with beer and wine for 6 days.

    Important Covid-19 refund promise

    As Covid 19 continues to interfere with our lives, this operator understands that many people may still feel uncertain about travelling and booking holidays abroad.

    Few have travelled to the French Alps this winter, although the majority of this operator's chalets and apartments have remained open to the French public, who have enjoyed cross-country skiing, snowshoeing and all the other joys of the mountains this winter.

    In this operators accommodations they've ensured the same level of service that they have always given, whilst also ensuring they follow strict hygiene protocols and of course respect local government and health authority guidelines and regulations. Their teams have been trained on the new protocols to follow and have reinforced the cleaning process with the recommended products to ensure safety for all. Particular attention is paid to frequent points of contact (door handles, remote controls, light switches…). Accommodation and communal areas are aired regularly. At reception physical distancing and a limited number of entries at one time has been put in place and antibacterial hand gel is readily available.

    They are now looking forward to next winter with great anticipation and welcoming back clients from outside of France. All of the extra health and cleanliness measures that have been put in place this year, will be continued next year for your safety and security.

    In the hotel lounges and bars, the seating has been re-thought out to ensure they respect social distancing and currently, there is table service only in bars and restaurants, avoiding any crowding at bars. Enhanced cleaning and hand sanitiser stations are available in numerous places.

    Currently most of the communal swimming pools, Jacuzzis and saunas are closed, although in private chalets these remain open. They will monitor closely the government guidelines on opening any pool and spa facilities and again continue with rigorous cleaning protocols to ensure all guests can enjoy the facilities during their stay in a safe and relaxed environment.

    Whilst it is now clear that skiing in winter 2020/21 will not be possible for most of us who live outside of France, this operator feels confident that they are moving in the direction, towards a fantastic season in 2021/2022, they will be ready and excited to welcome you.

    For your added peace of mind, all winter 2021/2022 stays in properties managed by this operator, will benefit from free cancellation until 15/09/2021.

    After 15/09/2021 their larger properties, i.e. their chalet collection will revert to their standard cancellation conditions, which result in the loss of deposit if you were to cancel more than 30 days before arrival.

    In their hotels and apartments, conditions are a little more flexible. They are offering free cancellation until 30 days before arrival in our apartments, and until 14 days before arrival in our hotels.

    Should your booking be cancelled due to another outbreak of COVID-19 after the free cancellation has passed, you will not receive a refund, but you will be offered a holiday voucher to the value of the monies paid at the time of cancellation. If you choose to postpone to the corresponding week the following year, they will allow you to do so at no extra cost, even if the cost of that week would otherwise have risen.

    This operator does of course advise all clients to check the travel guidance given by both the French and their own country’s governments. Both their and our customer service department are here to answer any questions you may have.

    *For accommodation offered that is not run by this operator the cancellation conditions are indicated on the description of the destination and are as per this operators T+Cs.

    A copy of the full terms and conditions are available on request.

    Please Note - This operator features two types of Contactless Catering, Classic and Premium. Please see the description above for full details on which of these two options is included with this holiday.

    Chalet holidays are not new, but how they will work in Covid-times (and after Brexit) has required new thinking. This winter this operator will launch the next generation of Chalet Holidays for a contactless world. Ski Chalets will be ready on arrival - beds made, dinner ready, fridges stocked, wine-cellars replenished, skis and lift passes all booked. But you won’t see the chalet team. They’ll be at the end of the phone, but there will be no contact. You and your family will be safe and looked-after, as we work in the background, providing everything you need.

    And how does it work?

    Four days before arrival you'll be sent a comprehensive provisions list with everything you would want for your holiday. That might be oven-ready meals, or the ingredients you’ll need for Bolognaise, Soufflés or Cheese Fondues. Dry goods, dairy, fresh fruit and veg, fresh meat or fish, beers, wines, whatever, all bought for you and stocked in advance. Beds will be made, bathrobes and slippers in the bathrooms, logs in the fireplace. Midweek, when you are out skiing, the professional concierge team will be back. Towels changed, beds made, chalet fully cleaned, fridge restocked.

    Is it expensive?

    Of course, there’s a cost for providing the services but it’s built into the price. The provisions will be collected in advance will be billed transparently at cost price with no mark-up. However, the whole chalet will be better value than you’ll have paid last year. Why? Because you’ll be paying local professional staff to provision, clean and care for your chalet.

    What if we want more, like our own chef?

    This operator aims to provide the safest possible environment for a ski holiday, whilst offering affordability that is more important than ever. The new way to holiday will be by enjoying the facilities, food and beverages but without the staff waiting on you hand and foot. That will keep things safe and affordable. However, for those in search of a little more luxury, they are able provide drivers, chefs, daily cleaning, ski lessons etc, all of which can be discussed on booking or with our concierge service prior to arrival.

    What measures are in place for protecting us from Covid?

    Their teams have cleaning and safety protocols to follow and we have reinforced the cleaning process with the recommended products to ensure the safety for all. Particular attention is paid to frequent points of contact (door handles, remote controls, light switches). The chalet is thoroughly aired prior to arrival and staff wear masks and gloves at all time whilst working.

     

    Economy Ski Pack

    Perfect for entry level skiers looking for the best price. Refurbished equipment from the Sensation and Evolution categories.

    • Ski types: Skis downgraded from Sensation and Evolution ranges
    • Maximum age: 3 years
    • Package includes: Skis, boots and poles
    Atomic Nomad [S] Tune Plus

    Atomic Nomad [S] Tune Plus

    £66

    Economy Skis Only

    £49

    Evolution Ski Pack

    Entry level skis/snowboards perfect for those discovering the thrills of skiing on green and blue slopes. Manageable and reliable skis even on hard snow, that help you make progress whilst having fun.

    • Ski types: Slopes, Female, Snow blades
    • Snowboard types: Multipurpose
    • Boots: Good quality shoes for very good comfort
    • Maximum equipment age: 2 years
    • Package includes: Skis/snowboard, boots and poles
    Atomic Nomad [S] Tune Plus

    Atomic Nomad [S] Tune Plus

    Dynastar Active Easy

    Dynastar Active Easy

    Rossignol Sprayer

    Rossignol Sprayer

    Burton Ltr

    Burton Ltr

    £85

    Evolution Skis Only

    £64

    Performance Ski Pack

    For all skiers at home on all types of slopes and snow. Comfortable, higher-performance skis/snowboards that guarantee stability and grip even at full speed.

    • Ski types: Slips, All mounting, Female
    • Snowboard types: All mountain, Freestyle
    • Boots: Good quality shoes for a good support
    • Maximum equipment age: 2 years
    • Package includes: Skis/snowboards, boots and poles
    Salomon X-Drive 75 Sti

    Salomon X-Drive 75 Sti

    Head Absolut Joy S

    Head Absolut Joy S

    Rossignol Smash 7

    Rossignol Smash 7

    Burton Progression

    Burton Progression

    £105

    Performance Skis Only

    £79

    Excellence Ski Pack

    For the most demanding and experienced skiers. The highest quality skis for every terrain, both on-slope and off.

    • Ski types: Racing World Cup, Piste, All mountain, Free ride, Female
    • Boots: Hi quality and technical shoes for very good support
    • Maximum equipment age: 1 year
    • Package includes: Skis, boots and poles
    Salomon X–Drive 8.3

    Salomon X–Drive 8.3

    Rossignol Experience 84 CA

    Rossignol Experience 84 CA

    Atomic Cloud Eleven Arc

    Atomic Cloud Eleven Arc

    £121

    Excellence Skis Only

    £91

    Adult Helmet Hire

    £21

    Junior Champion Ski Pack Inc Helmet (Under 12)

    For children 8-11 years at the 3-star or higher, as well as for older kids 12-13 years old at any level. Booking helmets is highly recommended it for beginners and children.

    • Ski types: high-quality skis (Racing skis, Twin tip skis)
    • Snowboard types: Junior
    • Maximum equipment age: 3 years
    • Package includes: Skis/Snowboard, boots and poles
    Rossignol Hero Junior Multi-Event

    Rossignol Hero Junior Multi-Event

    Burton Ltr-Kids

    Burton Ltr-Kids

    £66

    Espoir Ski Pack Inc Helmet (Under 12)

    £49

    Mini Kids Ski Pack Inc Helmet (3 - 5)

    Perfect for kids under 6, to safely carve their first turns. Helmets are highly recommended for children.

    • Ski types: Junior
    • Package includes: Skis, boots and poles
    Rossignol Roostie

    Rossignol Roostie

    Rossignol Princess

    Rossignol Princess

    £49

    Prices & Availability

    PP - Price per person based on full occupancy

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