Run by the Ennemoser family for generations, the Arlberg is all about authentic Austrian hospitality, from the warm welcome when you arrive to the attentive service at mealtimes. It ticks the box when it comes to location too – a few minutes’ walk from the Nasserein gondola and the action in the town centre, but far enough away to be quiet in the evenings.
Each day starts with a hearty buffet spread, with plenty of fresh rolls, sliced meats, cheese and cereal to fuel you up for a full day’s skiing. Then in the evening, there are four courses of local dishes to tempt your taste buds, not to mention an impressive wine cellar with over 200 regional and international vintages to choose from.
During your off-slope hours, head to the Albergstube for a laid-back après or visit the spa to recharge in the sauna and steam room. Upstairs, the bedrooms have a simple, traditional feel, with pine panelling and pops of red from the colour scheme.
- Perfectly placed for both the village centre and the gondola.
- Take a dip in the pool or warm up in the sauna and steam room.
- Sip a local vintage from the extensive wine cellar.
Essentials
- WiFi
- Indoor Pool
- Best for families
- Spa and wellness facilities
Meals
- Hot and cold buffet breakfast
- 4-course evening meal with a choice of main course and dessert, and daily salad and cheese buffet
- Early meals for children available
Many Austrian hotels do not serve free tap water with meals.
Safety Advice
- Safety standards for balconies and public walkways are different in Austria – the railings may be lower and they could have ornamental features you wouldn’t see in the UK or Ireland. Please take extra care on or around them, and make sure children aged under 12 years are always supervised.
Location
- 3 minutes' walk to the village centre
- 3 minutes' walk to the Nasserein gondola
- 2 minutes' walk to the nursery slopes, ski school meeting point, ski kindergarten and day kindergarten
- 9 minutes' walk to the Fangbahn chairlift
- 11 minutes' walk to the Galzig gondola and Gampen chairlift
- Bus stop outside
Rooms
- All rooms have a cable TV, free WiFi, telephone, hairdryer and safe.
- Twin room - sleeps 2: Austrian twin beds, private bath and WC.
- Twin room - sleeps 2-3: Austrian twin beds, single sofa bed when booked for three, private bath and WC.
- Superior twin room - sleeps 2-4 (max 3 adults or 2 adults and 2 children up to 14 years): Austrian twin beds, extra double sofa bed when booked for three or four, private bath and WC.
- Single room - sleeps 1: Single bed, private shower and WC.
Austrian twin beds: One large bed frame containing two single mattresses, each with their own bedding.
Facilities
- Arlbergstube
- Lounge and bar
- Wellness area with indoor pool, Finnish sauna, bio sauna, steam room, sanarium and hot tub (bathrobes provided)
- Extra charge for massages
- Free WiFi throughout
- Lift to all floors
Snow Promise
This operator is offering a new and improved Snow Promise which means they'll do everything they can to get you on the slopes if there's no snow while you're on holiday. Plus, when you book your holiday before 30 November 2023, you can now change your holiday fee-free if less than 10% of runs are open in the ski area you're travelling to, due to lack of snow or no snow. Not forgetting the option to upgrade to the Snow Promise Extra for even more flexibility if the snow lets you down. Find out more below.
Before You Go On Holiday
If there's a lack of snow or no snow in the ski area you're travelling to, you can change your holiday fee-free in the 4 days before you depart. Just so you know, they'll use the live conditions in the 4 days before you go, not the forecast conditions for your arrival. For example, if you're travelling on a Saturday, you can change your holiday from the Tuesday to the Friday before, if on Tuesday there's a lack of snow or no snow. They’ll refund the difference if your new holiday is cheaper, or you’ll need to pay the difference if the new holiday costs more.
The Snow Promise
Included with all package holidays with this operator*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 10% of runs are open in the ski area you’re travelling to. Or
- Less than 2 blue/red/black/black diamond runs are open in the ski area you’re travelling to. Or
- You’ve booked ski school through the operator and your lessons have been cancelled.
Change your holiday to:
Any package holiday with this operator departing between December 2023 and April 2024.
This applies to all package holidays booked with this operator on or before 30 November 2023.
The Snow Promise Extra
Optional upgrade on our package holidays (+£25pp)*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 50% of runs are open in the ski area you’re travelling to. Or
- Your ski school lessons have been cancelled. And it doesn't matter if you booked through us or someone else.
Change your holiday to:
Any package holiday with this operator they have on sale for this winter, or next.
This applies when everyone on your booking upgrades to the Snow Promise Extra on or before 30 November 2023.
While You're On Holiday
Your tour operator will do everything they can to get you on the slopes if there's no snow. If you book your lift passes with the operator and less than 10% of runs are open in the ski area due to lack of snow or no snow, they'll do their best to arrange up to three days of skiing in an open resort within a 2-hour drive from the resort you're staying in. Their local team will organise the transport and your new lift pass will be paid for too, so all you have to do is hop on the coach. And even if you haven’t booked your lift passes with the operator, you can still use the coach for free.
In the worst-case scenario where they can't get you to another open resort if you booked ski school and/or lift passes with the operator, they'll refund you for any lessons that have been cancelled and you'll get your lift pass money back for any days you were unable to ski due to lack of snow or no snow.
This applies to all package holidays with this operator, even if you book the day before you travel.