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Hotel Alpen Resort in Zermatt , Switzerland image 1
Hotel Alpen Resort in Zermatt , Switzerland image 2
Hotel Alpen Resort in Zermatt , Switzerland image 3
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Hotel Alpen Resort

Zermatt, Switzerland
  • Half Board Hotel
  • Sleeps 100
  • Flights included
  • Transfers included
, nights

This modern yet homely first-class hotel is located just a short walk from the centre of Zermatt and the ski lifts. You'll enjoy a spacious room simply and traditionally decorated with most boasting imposing Matterhorn views. The Alpen Resort is the perfect base to take advantage of the great leisure facilities including an indoor adventure pool with Jacuzzi®, steam room and sauna. Thankfully the hotel caters well for kids also with a large games room complete with loads of sports equipment to keep them occupied when they're out of the skis.

Essentials

5 minutes' walk to the resort centre and the Sunnegga Metro or Gornergrat station.
Spa with indoor pool, sauna, whirlpool, steam room and small fitness room.

Location

  • 5 minutes' walk to the resort centre and railway station
  • 5 minutes' walk to the Sunnegga Metro and Gornergrat station
  • ski bus stop less than 100 yards away (ski school and nursery slopes at the top of the Sunnegga Funicular

Rooms

All bedrooms have satellite TV, hairdryer, tea and coffee making facilities, telephone, free WiFi and safety deposit box.

  • Twin Room (north-facing) - sleeps 2-3 (max 2 adults): Twin beds, extra child bed, private bath (with shower attachment), WC and terrace.
  • Twin Room (south-facing) - sleeps 2-3: Twin beds, private bath (with shower attachment), WC and balcony.
  • Family Room (south-facing) - sleeps 3-4 (max 3 adults): Twin beds, bunk beds in either a separate room or a mezzanine, private bath (with shower attachment), WC and balcony.
  • Single Room - sleeps 1: Single bed, private shower or bath, and WC.

Facilities

  • indoor swimming pool, sauna, whirlpool, steam room and small fitness room
  • lounge
  • wood panelled dining room
  • bar
  • large games room with table tennis, table football and badminton
  • extra charge for massage and crèche
  • 55 bedrooms
  • free WiFi in bedrooms and public areas
  • free ski shuttle to Klein Matterhorn station

Meals

  • hot and cold buffet breakfast
  • 5-course evening meal with a choice of main course and a daily starter and salad buffet
  • weekly gala dinner and traditional Swiss meal
  • weekly grill night BBQ
  • weekly Italian night
  • please note that the Alpenresort charge for tap water (5CHF per carafe)

Good to know

This hotel may charge a fee of 5CHF per carafe of tap water.

Safety advice

Please note that safety standards around balconies, railings and public walkways are different in Switzerland and may be lower or have ornamental features that you wouldn’t see in the UK or Ireland.

For your own safety and that of everyone you’re travelling with, please make sure you take care not to lean on or over any railings. If you have children under 12 years, please make sure they’re supervised and not left alone at any time.
 

Important Covid-19 refund promise

As the countdown to the ski season begins, this operator have updated their Holiday Promise for departures between December 2021 and April 2022.

You'll get expert service at every step on your way to the mountains. Ask us questions and get advice before you go, plus we'll be available if you need anything while you're on holiday. And of course, your trip with this operator is always covered by ABTA and ATOL-protection.

Red list pledge

  • If your destination moves to the red list before you go. This operator won't take you on holiday to a destination that is on the red list at the time of your departure. If they cancel your booking, you can get your money back within 14 days or you'll have the option to change your booking to a different destination, or to a later date.
  • If your destination moves to the red list while you're away. They'll do their best to get you back home before the quarantine requirement begins, and you'll get a refund for any holiday nights you lose due to this.

In addition to their red list pledge, your holiday won’t go ahead and you’ll be able to change your booking to another date fee-free or receive a full refund:

  • If the Foreign, Commonwealth and Development Office (FCDO) advises against non-essential travel to your destination.
  • If the government for the destination you’re travelling to decides to enforce quarantine for all UK arrivals.
  • If the borders for the country you’re travelling to are closed to UK arrivals.

If they need to cancel your holiday for any of these reasons, you don't need to do anything — they’ll work through bookings in departure date order and get in touch with you as soon as we can.

Plus, for departures between December 2021 and April 2022, you can change your booking for any reason.

Package holiday refund guarantee

If you book a package holiday, you're protected under the package holiday refund guarantee. This means that if we need to cancel your holiday, you’ll be able to change your booking to another holiday with this operator fee-free, or they’ll give you a full refund within 14 days.

If they do cancel your holiday, they'll be in touch as quickly as possible to discuss your options with you.

Fee-free changes

Due to the changing travel situation, this operator have updated their fee-free changes policy for holidays in December 2021, January 2022 and February 2022.

If you've booked a ski trip for December 2021, January 2022 or February 2022, you can change your holiday dates or accommodation fee-free up to 14 days before your departure date, whatever the reason.

If you've booked a ski trip for between March 2022 and April 2022, you can change your holiday dates or accommodation fee-free up to 28 days before your departure date, whatever the reason.

 

A copy of the full terms and conditions are available on request.

Evolution Ski Pack

Entry level skis/snowboards perfect for those discovering the thrills of skiing on green and blue slopes. Manageable and reliable skis even on hard snow, that help you make progress whilst having fun.

  • Ski types: Slopes, Female, Snow blades
  • Snowboard types: Multipurpose
  • Boots: Good quality shoes for very good comfort
  • Maximum equipment age: 2 years
  • Package includes: Skis/snowboard, boots and poles
Atomic Nomad [S] Tune Plus

Atomic Nomad [S] Tune Plus

Dynastar Active Easy

Dynastar Active Easy

Rossignol Sprayer

Rossignol Sprayer

Burton Ltr

Burton Ltr

£116

Evolution Skis Only

£77

Performance Ski Pack

For all skiers at home on all types of slopes and snow. Comfortable, higher-performance skis/snowboards that guarantee stability and grip even at full speed.

  • Ski types: Slips, All mounting, Female
  • Snowboard types: All mountain, Freestyle
  • Boots: Good quality shoes for a good support
  • Maximum equipment age: 2 years
  • Package includes: Skis/snowboards, boots and poles
Salomon X-Drive 75 Sti

Salomon X-Drive 75 Sti

Head Absolut Joy S

Head Absolut Joy S

Rossignol Smash 7

Rossignol Smash 7

Burton Progression

Burton Progression

£154

Performance Skis Only

£98

Excellence Ski Pack

For the most demanding and experienced skiers. The highest quality skis for every terrain, both on-slope and off.

  • Ski types: Racing World Cup, Piste, All mountain, Free ride, Female
  • Boots: Hi quality and technical shoes for very good support
  • Maximum equipment age: 1 year
  • Package includes: Skis, boots and poles
Salomon X–Drive 8.3

Salomon X–Drive 8.3

Rossignol Experience 84 CA

Rossignol Experience 84 CA

Atomic Cloud Eleven Arc

Atomic Cloud Eleven Arc

£189

Excellence Skis Only

£133

Adult Helmet Hire

£26

Child Helmet Hire

£12

Junior Ski Pack (8 - 11)

£77

Junior Snowboard Pack (8 - 11)

£116

Kids Ski Pack Inc Helmet (3 - 7)

£49

Prices & Availability

PP - Price per person based on full occupancy

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