Hotel Alpen Resort in Zermatt , Switzerland image 1
Hotel Alpen Resort in Zermatt , Switzerland image 2
Hotel Alpen Resort in Zermatt , Switzerland image 3
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Hotel Alpen Resort

Zermatt, Switzerland
  • Half Board Hotel
  • Sleeps 100
  • Flights included
  • Transfers included
, nights

This modern yet homely first-class hotel is located just a short walk from the centre of Zermatt and the ski lifts. You'll enjoy a spacious room simply and traditionally decorated with most boasting imposing Matterhorn views. The Alpen Resort is the perfect base to take advantage of the great leisure facilities including an indoor adventure pool with Jacuzzi®, steam room and sauna. Thankfully the hotel caters well for kids also with a large games room complete with loads of sports equipment to keep them occupied when they're out of the skis.


5 minutes' walk to the resort centre and the Sunnegga Metro or Gornergrat station.
Spa with indoor pool, sauna, whirlpool, steam room and small fitness room.


  • 5 minutes' walk to the resort centre and railway station
  • 5 minutes' walk to the Sunnegga Metro and Gornergrat station
  • ski bus stop less than 100 yards away (ski school and nursery slopes at the top of the Sunnegga Funicular


All bedrooms have satellite TV, hairdryer, tea and coffee making facilities, telephone, free WiFi and safety deposit box.

  • Twin Room (north-facing) - sleeps 2-3 (max 2 adults): Twin beds, extra child bed, private bath (with shower attachment), WC and terrace.
  • Twin Room (south-facing) - sleeps 2-3: Twin beds, private bath (with shower attachment), WC and balcony.
  • Family Room (south-facing) - sleeps 3-4 (max 3 adults): Twin beds, bunk beds in either a separate room or a mezzanine, private bath (with shower attachment), WC and balcony.
  • Single Room - sleeps 1: Single bed, private shower or bath, and WC.


  • indoor swimming pool, sauna, whirlpool, steam room and small fitness room
  • lounge
  • wood panelled dining room
  • bar
  • large games room with table tennis, table football and badminton
  • extra charge for massage and crèche
  • 55 bedrooms
  • free WiFi in bedrooms and public areas
  • free ski shuttle to Klein Matterhorn station


  • hot and cold buffet breakfast
  • 5-course evening meal with a choice of main course and a daily starter and salad buffet
  • weekly gala dinner and traditional Swiss meal
  • weekly grill night BBQ
  • weekly Italian night
  • please note that the Alpenresort charge for tap water (5CHF per carafe)

Good to know

This hotel may charge a fee of 5CHF per carafe of tap water.

Safety advice

Please note that safety standards around balconies, railings and public walkways are different in Switzerland and may be lower or have ornamental features that you wouldn’t see in the UK or Ireland.

For your own safety and that of everyone you’re travelling with, please make sure you take care not to lean on or over any railings. If you have children under 12 years, please make sure they’re supervised and not left alone at any time.

Important Covid-19 refund promise

Free amends

You can amend your holiday for free up to 28 days before your departure date, whatever destination you’ve booked, if you're flying with this operator.

Also, if you're due to go on holiday but have been diagnosed with COVID-19, have symptoms or have been asked to self-isolate, you can submit a medical certificate and amend your booking for free. This operator's normal terms & conditions apply for cancellations. If you wish to cancel your holiday, we advise you to speak to your insurance company.

Cash refunds

If there are overseas local restrictions that impact your ability to get on the mountain – like the ski area is closed due to COVID-19 – then we’ll contact you to amend or cancel your holiday for free.

If your holiday has to be cancelled for reasons related to COVID-19, you’ll receive a full cash refund for the amount you paid.


Get peace of mind with our COVID Cover benefits (provided by the Holiday to Home insurance policy with AXA Insurance UK Plc). These include free amends if you contract COVID-19 before you travel and insurance for medical costs if you contract it while you’re away.

  • When you go on holiday with us in Winter 2020/21, you’ll automatically be covered for overseas medical assistance if you contract COVID-19. You’ll also be covered for any testing costs and we’ll fly you home for medical treatment if you need it (subject to T&Cs).
  • If you’re asked to quarantine while you’re away, we’ll cover you for the extra time you’re there and for a new return flight home.
  • You can amend your holiday for free if you contract COVID-19 before your holiday.
  • Your Holiday to Home cover from AXA Insurance offers specific protection if your holiday is impacted by COVID-19. You’ll still need to book separate winter sports travel insurance too, to cover all other aspects of your trip (e.g. winter sports activities, cancellation, baggage and medical cover for other conditions or accidents).
  • Take a look at the T&Cs. You’ll also find answers to some frequently asked questions about the policy, and the full Holiday to Home insurance policy.
  • This operator is doing everything they can to protect you against COVID-19 during your holiday, from deep-cleaning their aircraft to making sure our accommodations and ski partners meet the highest standards of hygiene.


This operator promise they'll only take you on quarantine-free holidays. This means if they know you'll need to self-isolate or quarantine when you arrive at a destination, they won't take you there, and if you need to self-isolate when you return to the UK, you'll have the option to amend or cancel your holiday for free.

Following FCDO advice

If the Foreign, Commonwealth & Development Office (FCDO) advice changes before you go or while you’re on holiday, we’ll contact you to discuss the next steps. If it changes to ‘all but essential travel’, you can amend or cancel your holiday for free.

Keeping you informed

We’ll contact you before you go about the current safety regulations in your resort. We’re working closely with our accommodation providers and ski suppliers to implement local rules and keep you safe. As most ski resorts operate in winter only, we can’t confirm any details quite yet.

While you’re away, the resort team will always be on hand to support you – you can get in touch with us 24/7 by phone.

Book with confidence

This operator is part of a group of companies, one of the world’s leading travel groups. All of their package holidays include flights, transfers and accommodation, and are ABTA and ATOL protected.

A copy of the full terms and conditions are available on request.

Evolution Ski Pack

Entry level skis/snowboards perfect for those discovering the thrills of skiing on green and blue slopes. Manageable and reliable skis even on hard snow, that help you make progress whilst having fun.

  • Ski types: Slopes, Female, Snow blades
  • Snowboard types: Multipurpose
  • Boots: Good quality shoes for very good comfort
  • Maximum equipment age: 2 years
  • Package includes: Skis/snowboard, boots and poles
Atomic Nomad [S] Tune Plus

Atomic Nomad [S] Tune Plus

Dynastar Active Easy

Dynastar Active Easy

Rossignol Sprayer

Rossignol Sprayer

Burton Ltr

Burton Ltr


Evolution Skis Only


Performance Ski Pack

For all skiers at home on all types of slopes and snow. Comfortable, higher-performance skis/snowboards that guarantee stability and grip even at full speed.

  • Ski types: Slips, All mounting, Female
  • Snowboard types: All mountain, Freestyle
  • Boots: Good quality shoes for a good support
  • Maximum equipment age: 2 years
  • Package includes: Skis/snowboards, boots and poles
Salomon X-Drive 75 Sti

Salomon X-Drive 75 Sti

Head Absolut Joy S

Head Absolut Joy S

Rossignol Smash 7

Rossignol Smash 7

Burton Progression

Burton Progression


Performance Skis Only


Excellence Ski Pack

For the most demanding and experienced skiers. The highest quality skis for every terrain, both on-slope and off.

  • Ski types: Racing World Cup, Piste, All mountain, Free ride, Female
  • Boots: Hi quality and technical shoes for very good support
  • Maximum equipment age: 1 year
  • Package includes: Skis, boots and poles
Salomon X–Drive 8.3

Salomon X–Drive 8.3

Rossignol Experience 84 CA

Rossignol Experience 84 CA

Atomic Cloud Eleven Arc

Atomic Cloud Eleven Arc


Excellence Skis Only


Adult Helmet Hire


Child Helmet Hire


Junior Ski Pack (8 - 11)


Junior Snowboard Pack (8 - 11)


Kids Ski Pack Inc Helmet (3 - 7)


Prices & Availability

PP - Price per person based on full occupancy