One of Zermatt’s leading hotels, the unique Hotel Alex enjoys a superb central location and is beautifully furnished throughout, combining the modern and traditional for a luxurious ‘boutique’ feel. Family-run for over 50 years, the hotel receives consistently good feedback for its gourmet cuisine, excellent facilities and high level of service.
- Ideal central location, just off the main street
- Just 1 minute's walk away (100m) from the Gornergrat mountain railway, ski bus and train station
- Indoor swimming pool
- New large whirlpool
- Bio/Finnish saunas
- Sanarium and fitness room
- Indoor tennis and squash court (free)
- Massage and beauty treatments (pay locally)
- Cosy lounge with smokers corner
- Popular bar and cocktail lounge
- Breakfast room and traditional dining room
- Billiards (pay locally)
- Children's playroom (unsupervised)
- Ski storage with boot and glove heating facility
- 'Bodega Bacchus' wine cellar
- Wi-Fi throughout (free)
- Local Fees and Taxes included
- Official rating: 4.5
- Bedrooms: 84
- All individually-styled rooms have bath, cable TV, telephone, radio, hairdryer, safe and bathrobes
- Superior twins and junior suites are larger
- Cable or satellite programmes
- Room safe
- No. of steps into property:
- Access ramp: No
- Half Board
- Excellent buffet breakfast (served until late)
- 5 course evening meal with occasional starter and dessert buffets
- Weekly gala dinner
- Christmas and New Year gala dinners included
This property caters for the following special dietary requirements
- Gluten Free
Important Covid-19 refund promise
This holiday is offered by an ATOL bonded company, so your money is 100% protected if the supplier fails. The holiday is covered by the Package Travel Regulations that requires a full refund should be provided within 14 days if the holiday is cancelled due to a second wave of Covid-19.
The tour operator was the first of any of our tour operator partners to provide a 100% refund, following the travel restrictions in place in March 2020 after the Covid-19 outbreak and lockdown.
The tour operator has confirmed that they will continue to provide refunds in accordance with The Package Travel Regulations, in the event the Foreign Commonwealth office changing its travel advice after a second wave.
Some of the other key booking conditions relating to this holiday are listed below.
- Deposit to book £150 to £180 per person.
- Balance is due 12 weeks before departure date.
- Cancellation charges up to 100% apply if you cancel the holiday within 10 weeks before departure.
- You MUST buy adequate travel insurance which include curtailment and winter sports cover.
- Admin charges apply for name changes and any misspelt names wrongly provided at the time of booking if not corrected within 21 days.
A copy of the full terms and conditions are available on request.
2020/2021 Season offersFree Lift Pass - Free lift pass for the party leader of groups of 15 or more.Half Price Equipment Hire - Half price ski hire or carriage - when you book your lift pass. Offer available on all dates.Not valid on bookings made within 6 weeks of departure
Evolution Ski Pack
Entry level skis/snowboards perfect for those discovering the thrills of skiing on green and blue slopes. Manageable and reliable skis even on hard snow, that help you make progress whilst having fun.
- Ski types: Slopes, Female, Snow blades
- Snowboard types: Multipurpose
- Boots: Good quality shoes for very good comfort
- Maximum equipment age: 2 years
- Package includes: Skis/snowboard, boots and poles
Atomic Nomad [S] Tune Plus
Dynastar Active Easy
Evolution Skis Only
Performance Ski Pack
For all skiers at home on all types of slopes and snow. Comfortable, higher-performance skis/snowboards that guarantee stability and grip even at full speed.
- Ski types: Slips, All mounting, Female
- Snowboard types: All mountain, Freestyle
- Boots: Good quality shoes for a good support
- Maximum equipment age: 2 years
- Package includes: Skis/snowboards, boots and poles
Salomon X-Drive 75 Sti
Head Absolut Joy S
Rossignol Smash 7
Performance Skis Only
Excellence Ski Pack
For the most demanding and experienced skiers. The highest quality skis for every terrain, both on-slope and off.
- Ski types: Racing World Cup, Piste, All mountain, Free ride, Female
- Boots: Hi quality and technical shoes for very good support
- Maximum equipment age: 1 year
- Package includes: Skis, boots and poles
Salomon X–Drive 8.3
Rossignol Experience 84 CA
Atomic Cloud Eleven Arc
Excellence Skis Only
Adult Helmet Hire
Child Helmet Hire
Junior Ski Pack (8 - 11)
Junior Snowboard Pack (8 - 11)
Kids Ski Pack Inc Helmet (3 - 7)
Prices & Availability
PP - Price per person based on full occupancy