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Lucky Hotel Bansko

Bansko, Bulgaria
  • Half Board Hotel
  • Sleeps 220
  • Flights included
  • Transfers included
  • Lift : 15 minute walk
, nights

The Lucky Hotel Bansko has been rated a top Bulgarian hotel and we’re not surprised – the décor looks great, the staff are incredibly friendly and the food is amazing. And the customers definitely agree - the Lucky wins a Crystal Gold Award every year and also won a TripAdvisor Travellers Choice Award.

Close to the centre of Bansko, you’re within easy reach of the bars and shops. The gondola and ski school are on the other side of town, around a 15-minute walk away, but the hotel runs its own free shuttle so you don't have to walk in your ski boots. There's also a free evening shuttle service to and from the town centre.

Once you're down from the slopes, head to the hotel's luxurios spa – sitting back in the steam rooms, saunas or whirlpool will heal even the most achy legs, and a dip in one of the indoor pools is guaranteed to refresh you.

We definitely recommend upgrading to half board too – the food here is incredible and the hotel prides itself on that. Their à la carte Italian restaurant Leonardo has a wide range of delicious meals made from original recipes.

The Lucky is a great choice for families. The apartments are large, modern and come with kitchenettes, making them ideal for bigger groups. The hotel's Lucky kids' club offers professional supervision from 9am-10pm for children aged 3-6, as well as a computer games room for children aged 5+. At mealtimes, there's a kids' menu with popular dishes like fish and chips

Essentials

  • Close to Bansko centre, with a free shuttle bus to and from the gondola.
  • Spa facilities including indoor pools, steam room, saunas, whirlpool and gym.
  • Exceptional food - we definitely recommend going for the half board option.
  • Hotel-run kids' club, kids' menu and spacious apartments.

Location

  • 400m to the town square
  • 500m to the Old Town
  • 15 minutes' walk to the main gondola and ski school
  • free shuttle bus to and from gondola, ski school and town centre

Rooms

All studios/apartments have a kitchenette with hot plate, toaster, microwave, plates/cutlery, fridge and Lavazza coffee maker; bathroom with bath and WC; bathrobes (including kids' robes and slippers); WiFi; safe; hairdryer; minibar and satellite flatscreen TV. On demand movies are available for an extra charge. Daily turn-down service is also provided.

  • Type A Studio - 25m² - sleeps 1-2: Studio on the top floor of the hotel with double bed and balcony.
  • Type B1 Studio - 30-35m² - sleeps 1-3: Double or twin beds and a single sofa bed.
  • Type B Apartment - 40-45m² - sleeps 2-3: Double bedroom and a living room with single sofa bed.
  • Type D Apartment - 50-55m² - sleeps 2-5 (max 3 adults): Double bedroom and large lounge with two single sofa beds. An additional single folding bed can be provided, suitable for a child up to 11 years inclusive.

On request, the hotel can provide children’s chairs, pots, feeding bottles and safeguarding of plugs.

Please note: The Type D apartments can sleep a maximum of either two adults and three children OR three adults and one child up to 11 years of age.

Facilities

  • free use of newly renovated spa centre, featuring an indoor adults-only pool with underwater music and hydrojet, kids' pool, Dead Sea salts pool, whirlpool, two Finnish saunas, radio frequency sauna, three steam baths, hammam, ice room, hydromassage showers and a fitness centre
  • extra charge for massages and treatments
  • bar
  • Italian restaurant Leonardo
  • extra charge for games room
  • hotel-run kids' club with supervision and animator for 3-6 year olds (9am-10pm, hours may vary)
  • kids' animation for 6+ years
  • free WiFi in rooms and public areas
  • free shuttle bus to and from slopes
  • ski storage with heated boot racks
  • turn-down service
  • lift
  • 115 rooms

Meals

  • hot and cold buffet breakfast
  • optional upgrade to half board with three-course buffet evening meals including salad, starter and dessert buffets plus a choice of main course - taken in Le Bistro from 7pm
  • separate kids' menu
  • Christmas Day gala dinner is included for customers on half board only
  • New Year's Eve gala dinner is included for all customers

Safety advice

Please note that safety standards around balconies, railings and public walkways are different in Bulgaria and may be lower or have ornamental features that you wouldn’t see in the UK or Ireland.

For your own safety and that of everyone you’re travelling with, please make sure you take care not to lean on or over any railings. If you have children under 12 years, please make sure they’re supervised and not left alone at any time.

Families

Lucky Kids' Club

This complimentary kids' club in the Lucky Bansko Hotel is run by an experienced and well-trained childcare team and offers a variety of activities for children aged between 3 and 6 years.

Activities:

  • Arts and crafts
  • A range of toys to suit all ages and needs
  • Home corner
  • Animation programme from kids' discos to face painting and themed parties

Childcare options:

  • Open daily during the winter season between 9am and 10pm.
  • Children under 3 years of age are welcome to join the sessions, but will need to be accompanied by a parent throughout.

Terms and conditions apply.

Family facilities

As well as an on-site kids' club, the hotel is also home to a range of other family-friendly amenities. These include:

  • Two fully-equipped computer rooms with unlimited WiFi access (for 5+ years)
  • Computer games
  • Children's beds and chairs
  • Buggies
  • Necessities like bottles and potties
  • Children's bathrobes and cosmetics
  • Safety plugs (on request)

Important Covid-19 refund promise

As the countdown to the ski season begins, this operator have updated their Holiday Promise for departures between December 2021 and April 2022.

You'll get expert service at every step on your way to the mountains. Ask us questions and get advice before you go, plus we'll be available if you need anything while you're on holiday. And of course, your trip with this operator is always covered by ABTA and ATOL-protection.

Red list pledge

  • If your destination moves to the red list before you go. This operator won't take you on holiday to a destination that is on the red list at the time of your departure. If they cancel your booking, you can get your money back within 14 days or you'll have the option to change your booking to a different destination, or to a later date.
  • If your destination moves to the red list while you're away. They'll do their best to get you back home before the quarantine requirement begins, and you'll get a refund for any holiday nights you lose due to this.

In addition to their red list pledge, your holiday won’t go ahead and you’ll be able to change your booking to another date fee-free or receive a full refund:

  • If the Foreign, Commonwealth and Development Office (FCDO) advises against non-essential travel to your destination.
  • If the government for the destination you’re travelling to decides to enforce quarantine for all UK arrivals.
  • If the borders for the country you’re travelling to are closed to UK arrivals.

If they need to cancel your holiday for any of these reasons, you don't need to do anything — they’ll work through bookings in departure date order and get in touch with you as soon as we can.

Plus, for departures between December 2021 and April 2022, you can change your booking for any reason.

Package holiday refund guarantee

If you book a package holiday, you're protected under the package holiday refund guarantee. This means that if we need to cancel your holiday, you’ll be able to change your booking to another holiday with this operator fee-free, or they’ll give you a full refund within 14 days.

If they do cancel your holiday, they'll be in touch as quickly as possible to discuss your options with you.

Fee-free changes

Due to the changing travel situation, this operator have updated their fee-free changes policy for holidays in December 2021, January 2022 and February 2022.

If you've booked a ski trip for December 2021, January 2022 or February 2022, you can change your holiday dates or accommodation fee-free up to 14 days before your departure date, whatever the reason.

If you've booked a ski trip for between March 2022 and April 2022, you can change your holiday dates or accommodation fee-free up to 28 days before your departure date, whatever the reason.

 

A copy of the full terms and conditions are available on request.

Prices & Availability

PP - Price per person based on full occupancy

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