We simply love the Alpen-Karawanserai. It translates to English roughly as the Alpine Caravan - but this is no shed on two wheels. This place pulls loads of influences stretching from the Sahara to the Orient and fuses them beautifully with the style of the Alps to create a modern, sleek hotel that's perfect for adults. A Persian rug here, Nakashima influenced shelving there and - of course - that all important Austrian hospitality.
The location is fantastic too - pretty much equidistant from the Reiterkogel and Bergfried lifts, and in the centre of Hinterglemm. You can be on the mountain within a minute or so. Plus if you fancy a night out and about in town, you’re just moments away.
The spa and wellness facilities are really a special treat. Choose from a wide selection of saunas and steam rooms. With so many choices, the spa team are on hand to give advice and help guide you through your wellness ritual. There are daily homemade fresh peelings that are free to try in the hammam – including yoghurt, coffee, honey and even chocolate scrubs. And the mood showers are a fantastic way to cool off after you’ve been warmed to 90°C in the Finnish sauna. Plus there are two pools - one indoor and one out - and a textile sauna, too, where you can keep your swimming costumes on.
If you love food then you’re in for a treat too. Those Oriental influences pop up again – evident in the great use of herbs and spices that give each dish a unique zing - but the ingredients, where possible, are all sourced from local farmers. This gives the chefs full confidence in creating delicious, fresh, dishes with great quality from farm to plate.
- Central resort location, only 1 minute's walk to the Reiterkogelbahn lift.
- Heated outdoor and indoor pools, spa with extensive facilities and treatments.
- central location
- 2 minutes' walk to the Reiterkogelbahn lift
All rooms have a private shower and WC, bathrobes, hairdryer, internet link, minibar, flatscreen TV and safe, and are non-smoking.
- Twin room (20m²) - sleeps 2: Split-king bed, private shower and WC.
- Superior twin room (30m²) - sleeps 2-3: Split-king bed, single sofa bed, private shower and WC.
- Junior suite (35m²) - sleeps 2-3: Split-king bed, single sofa bed, private shower, WC and balcony.
- Single room (18m²) - sleeps 1: Single bed, private shower and WC.
- free WiFi
- 70 bedrooms
- lift to all floors
Wine, dine and unwind
- bar and lounge
Spa, wellness and pools
- adult-only large spa area with a heated outdoor pool and indoor pool
- saunas, steam room, infrared cabin, salt grotto, whirlpool, kneipp treatments, gym with panoramic views, massage beds and relaxation area
- extra charge for massage and beauty treatments
- 5th floor Skydeck relaxation area with amazing views
- free activity programme with fitness trainer
- welcome drink
- hot and cold buffet breakfast
- weekly prosecco and prosciutto breakfast
- daily lunch snack buffet
- daily après ski snack
- 5-course evening meals with choices of main course and daily salad buffet
- regular starter and dessert buffets
- New Year's Eve gala dinner
Many Austrian hotels do not serve free tap water with meals.
Good to know
Children under 16 years on request only. Please call for more information.
Please note that safety standards around balconies, railings and public walkways are different in Austria and may be lower or have ornamental features that you wouldn’t see in the UK or Ireland.
For your own safety and that of everyone you’re travelling with, please make sure you take care not to lean on or over any railings. If you have children under 12 years, please make sure they’re supervised and not left alone at any time.
Important Covid-19 refund promise
You can amend your holiday for free up to 28 days before your departure date, whatever destination you’ve booked, if you're flying with this operator.
Also, if you're due to go on holiday but have been diagnosed with COVID-19, have symptoms or have been asked to self-isolate, you can submit a medical certificate and amend your booking for free. This operator's normal terms & conditions apply for cancellations. If you wish to cancel your holiday, we advise you to speak to your insurance company.
If there are overseas local restrictions that impact your ability to get on the mountain – like the ski area is closed due to COVID-19 – then we’ll contact you to amend or cancel your holiday for free.
If your holiday has to be cancelled for reasons related to COVID-19, you’ll receive a full cash refund for the amount you paid.
Get peace of mind with our COVID Cover benefits (provided by the Holiday to Home insurance policy with AXA Insurance UK Plc). These include free amends if you contract COVID-19 before you travel and insurance for medical costs if you contract it while you’re away.
- When you go on holiday with us in Winter 2020/21, you’ll automatically be covered for overseas medical assistance if you contract COVID-19. You’ll also be covered for any testing costs and we’ll fly you home for medical treatment if you need it (subject to T&Cs).
- If you’re asked to quarantine while you’re away, we’ll cover you for the extra time you’re there and for a new return flight home.
- You can amend your holiday for free if you contract COVID-19 before your holiday.
- Your Holiday to Home cover from AXA Insurance offers specific protection if your holiday is impacted by COVID-19. You’ll still need to book separate winter sports travel insurance too, to cover all other aspects of your trip (e.g. winter sports activities, cancellation, baggage and medical cover for other conditions or accidents).
- Take a look at the T&Cs. You’ll also find answers to some frequently asked questions about the policy, and the full Holiday to Home insurance policy.
- This operator is doing everything they can to protect you against COVID-19 during your holiday, from deep-cleaning their aircraft to making sure our accommodations and ski partners meet the highest standards of hygiene.
This operator promise they'll only take you on quarantine-free holidays. This means if they know you'll need to self-isolate or quarantine when you arrive at a destination, they won't take you there, and if you need to self-isolate when you return to the UK, you'll have the option to amend or cancel your holiday for free.
Following FCDO advice
If the Foreign, Commonwealth & Development Office (FCDO) advice changes before you go or while you’re on holiday, we’ll contact you to discuss the next steps. If it changes to ‘all but essential travel’, you can amend or cancel your holiday for free.
Keeping you informed
We’ll contact you before you go about the current safety regulations in your resort. We’re working closely with our accommodation providers and ski suppliers to implement local rules and keep you safe. As most ski resorts operate in winter only, we can’t confirm any details quite yet.
While you’re away, the resort team will always be on hand to support you – you can get in touch with us 24/7 by phone.
Book with confidence
This operator is part of a group of companies, one of the world’s leading travel groups. All of their package holidays include flights, transfers and accommodation, and are ABTA and ATOL protected.
A copy of the full terms and conditions are available on request.
Evolution Ski Pack
Entry level skis/snowboards perfect for those discovering the thrills of skiing on green and blue slopes. Manageable and reliable skis even on hard snow, that help you make progress whilst having fun.
- Ski types: Slopes, Female, Snow blades
- Snowboard types: Multipurpose
- Boots: Good quality shoes for very good comfort
- Maximum equipment age: 2 years
- Package includes: Skis/snowboard, boots and poles
Atomic Nomad [S] Tune Plus
Dynastar Active Easy
Evolution Skis Only
Performance Ski Pack
For all skiers at home on all types of slopes and snow. Comfortable, higher-performance skis/snowboards that guarantee stability and grip even at full speed.
- Ski types: Slips, All mounting, Female
- Snowboard types: All mountain, Freestyle
- Boots: Good quality shoes for a good support
- Maximum equipment age: 2 years
- Package includes: Skis/snowboards, boots and poles
Salomon X-Drive 75 Sti
Head Absolut Joy S
Rossignol Smash 7
Performance Skis Only
Adult Helmet Hire
Child Helmet Hire
Junior Ski Pack (Under 12)
Junior Snowboard Pack (Under 12)
Prices & Availability
PP - Price per person based on full occupancy