Sunstar Hotel Zermatt in Zermatt , Switzerland image 1
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Sunstar Hotel Zermatt

Zermatt, Switzerland
  • Half Board Hotel
  • Sleeps 80
  • Flights included
  • Transfers included
  • Lift : 3 minute walk
, nights

A traditional chalet-style hotel with a modern touch, the Sunstar is nestled in a great location in Zermatt. It's just a few minutes’ walk to the lift and village centre and, as with most places in this world-famous resort, incredible views are common.

The rooms are bright and homely, which really helps you relax at the end of the day. Plus, the layout gives a quirky twist; each room has a separate WC but the shower or bath is in the main room – not ideal if you’re sharing with friends perhaps, but a unique extra for couples. You can pick between north or south-facing rooms for views of the village or the incredible Matterhorn.

In the mornings, you can fill up with a generous breakfast buffet and, in the evenings, the restaurant serves a great selection of delicious Valais-style dishes. There’s also an attractive bar where you can enjoy an après drink or pre-bed tipple. Throw in the beautiful wellness area with whirlpool, sauna and steam bath, and you’ve got everything you need for a relaxing ski break.


  • Just a few minutes' walk to the Gornergratbahn lift and centre.
  • Whirlpool, sauna and steam bath.
  • Valais-style restaurant, bar and lounge.
  • Free minibar.


  • 4 minutes' walk to the resort centre
  • 3 minutes' walk to the Gornergratbahn lift
  • ski bus stop outside
  • 5 minutes' walk to the mountain railway station


All rooms have a flatscreen TV with UK channels, free WiFi, telephone, hairdryer, bathrobes, slippers (on request), safe and minibar. The minibar is refilled daily free of charge with one soft drink, one beer, one mineral water and one juice.

  • Twin/Double room (north-facing) (21-24m²) - sleeps 1-3: Twin beds or double bed, single sofa bed, private bath (with shower attachment), WC and balcony.
  • Twin/Double room (south-facing) (21-22m²) - sleeps 1-2: Twin beds or double bed, private shower, WC and south-facing balcony.


  • wellness area with sauna, steam room and whirlpool
  • extra charge for massage and treatments
  • bar and lounge with fireplace
  • sun terrace
  • ski room with heated boot rack
  • free WiFi
  • lift to all floors


  • American buffet breakfast
  • 3-course set menu evening meals
  • New Year's Eve gala dinner included
  • early meals for children available on request
  • Monday night fondue dinner on the mountain

Important Covid-19 refund promise

Free amends

You can amend your holiday for free up to 28 days before your departure date, whatever destination you’ve booked, if you're flying with this operator.

Also, if you're due to go on holiday but have been diagnosed with COVID-19, have symptoms or have been asked to self-isolate, you can submit a medical certificate and amend your booking for free. This operator's normal terms & conditions apply for cancellations. If you wish to cancel your holiday, we advise you to speak to your insurance company.

Cash refunds

If there are overseas local restrictions that impact your ability to get on the mountain – like the ski area is closed due to COVID-19 – then we’ll contact you to amend or cancel your holiday for free.

If your holiday has to be cancelled for reasons related to COVID-19, you’ll receive a full cash refund for the amount you paid.


Get peace of mind with our COVID Cover benefits (provided by the Holiday to Home insurance policy with AXA Insurance UK Plc). These include free amends if you contract COVID-19 before you travel and insurance for medical costs if you contract it while you’re away.

  • When you go on holiday with us in Winter 2020/21, you’ll automatically be covered for overseas medical assistance if you contract COVID-19. You’ll also be covered for any testing costs and we’ll fly you home for medical treatment if you need it (subject to T&Cs).
  • If you’re asked to quarantine while you’re away, we’ll cover you for the extra time you’re there and for a new return flight home.
  • You can amend your holiday for free if you contract COVID-19 before your holiday.
  • Your Holiday to Home cover from AXA Insurance offers specific protection if your holiday is impacted by COVID-19. You’ll still need to book separate winter sports travel insurance too, to cover all other aspects of your trip (e.g. winter sports activities, cancellation, baggage and medical cover for other conditions or accidents).
  • Take a look at the T&Cs. You’ll also find answers to some frequently asked questions about the policy, and the full Holiday to Home insurance policy.
  • This operator is doing everything they can to protect you against COVID-19 during your holiday, from deep-cleaning their aircraft to making sure our accommodations and ski partners meet the highest standards of hygiene.


This operator promise they'll only take you on quarantine-free holidays. This means if they know you'll need to self-isolate or quarantine when you arrive at a destination, they won't take you there, and if you need to self-isolate when you return to the UK, you'll have the option to amend or cancel your holiday for free.

Following FCDO advice

If the Foreign, Commonwealth & Development Office (FCDO) advice changes before you go or while you’re on holiday, we’ll contact you to discuss the next steps. If it changes to ‘all but essential travel’, you can amend or cancel your holiday for free.

Keeping you informed

We’ll contact you before you go about the current safety regulations in your resort. We’re working closely with our accommodation providers and ski suppliers to implement local rules and keep you safe. As most ski resorts operate in winter only, we can’t confirm any details quite yet.

While you’re away, the resort team will always be on hand to support you – you can get in touch with us 24/7 by phone.

Book with confidence

This operator is part of a group of companies, one of the world’s leading travel groups. All of their package holidays include flights, transfers and accommodation, and are ABTA and ATOL protected.

A copy of the full terms and conditions are available on request.

Evolution Ski Pack

Entry level skis/snowboards perfect for those discovering the thrills of skiing on green and blue slopes. Manageable and reliable skis even on hard snow, that help you make progress whilst having fun.

  • Ski types: Slopes, Female, Snow blades
  • Snowboard types: Multipurpose
  • Boots: Good quality shoes for very good comfort
  • Maximum equipment age: 2 years
  • Package includes: Skis/snowboard, boots and poles
Atomic Nomad [S] Tune Plus

Atomic Nomad [S] Tune Plus

Dynastar Active Easy

Dynastar Active Easy

Rossignol Sprayer

Rossignol Sprayer

Burton Ltr

Burton Ltr


Evolution Skis Only


Performance Ski Pack

For all skiers at home on all types of slopes and snow. Comfortable, higher-performance skis/snowboards that guarantee stability and grip even at full speed.

  • Ski types: Slips, All mounting, Female
  • Snowboard types: All mountain, Freestyle
  • Boots: Good quality shoes for a good support
  • Maximum equipment age: 2 years
  • Package includes: Skis/snowboards, boots and poles
Salomon X-Drive 75 Sti

Salomon X-Drive 75 Sti

Head Absolut Joy S

Head Absolut Joy S

Rossignol Smash 7

Rossignol Smash 7

Burton Progression

Burton Progression


Performance Skis Only


Excellence Ski Pack

For the most demanding and experienced skiers. The highest quality skis for every terrain, both on-slope and off.

  • Ski types: Racing World Cup, Piste, All mountain, Free ride, Female
  • Boots: Hi quality and technical shoes for very good support
  • Maximum equipment age: 1 year
  • Package includes: Skis, boots and poles
Salomon X–Drive 8.3

Salomon X–Drive 8.3

Rossignol Experience 84 CA

Rossignol Experience 84 CA

Atomic Cloud Eleven Arc

Atomic Cloud Eleven Arc


Excellence Skis Only


Adult Helmet Hire


Child Helmet Hire


Junior Ski Pack (8 - 11)


Junior Snowboard Pack (8 - 11)


Kids Ski Pack Inc Helmet (3 - 7)


Prices & Availability

PP - Price per person based on full occupancy