Chalet Sherwood

Important Covid-19 refund promise

These are supplementary terms and conditions to this operator's Terms and Conditions and are designed to capture COVID-19 related issues that may occur in relation to the holiday you have booked with us. These Supplementary Terms are incorporated into and must be read in conjunction with the operator's Terms and Conditions, but where there is a conflict, these Supplementary Terms shall prevail. Please note that the Terms listed below do not affect your right to cancel under clause 7 of this operator's Terms and Conditions, which continues to operate outside of COVID-19 related issues.

Unless defined below all terms shall be as defined in this operator's Terms and Conditions.

Definitions

COVID-19: the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019. COVID-19 is now a pandemic affecting many countries globally. Government: either the United Kingdom or the Swiss governments.

Terms

These Supplementary Terms cover the following events arising directly due to a Government’s intervention relating to COVID-19 (individually an “Event” and together the “Events”):

1) Guest Event

This means where you cannot travel to Verbier due to Government intervention stopping such travel due to COVID-19 related issues. This will include the following circumstances: flight cancellations to all commercial airports in Switzerland within 300km of Verbier; border controls; quarantine requirements; and/or health related issues.

2) Resort Event

This means where Verbier has been shut or there is a plan for its closure during your stay through Government intervention due to COVID-19.

3) Chalet Event

This means where the chalet you have booked through us has had to shut due to Government intervention stopping any hospitality in Verbier due to COVID-19.

Please note that where an Event arises, which is not listed in the foregoing, we shall use our reasonable discretion to determine if the matter falls in to any one of the above categories.

Where any one or more of the above Events has occurred, you will be entitled to only one of the following remedies whereby this operator will either:

1) Rollover your booking for the same chalet and the same dates in 12 months’ time; or

2) Provide a credit with this operator to be used on any of this operators holidays, valid for 18 months from the date of cancellation (see the clause below) due to the above issues; or

3) Pay an 75% refund to the account used to book the holiday within 14 days of cancellation. This operator will retain 25% in order to compensate for expenses incurred.

You can cancel your holiday due to an Event(s) as follows:

1) By you writing or telephoning us as soon as possible, detailing the reason for cancellation;

2) We establish the reason is an Event(s);

3) You let us know which remedy you wish to select; and

4) We write to you confirming the cancellation and the selected remedy.

A copy of the full terms and conditions are available on request.

Evolution Ski Pack

Entry level skis/snowboards perfect for those discovering the thrills of skiing on green and blue slopes. Manageable and reliable skis even on hard snow, that help you make progress whilst having fun.

• Ski types: Slopes, Female, Snow blades
• Snowboard types: Multipurpose
• Boots: Good quality shoes for very good comfort
• Maximum equipment age: 2 years
• Package includes: Skis/snowboard, boots and poles

Atomic Nomad [S] Tune Plus

Dynastar Active Easy

Rossignol Sprayer

Burton Ltr

£152

Evolution Skis Only

£97

Performance Ski Pack

For all skiers at home on all types of slopes and snow. Comfortable, higher-performance skis/snowboards that guarantee stability and grip even at full speed.

• Ski types: Slips, All mounting, Female
• Snowboard types: All mountain, Freestyle
• Boots: Good quality shoes for a good support
• Maximum equipment age: 2 years
• Package includes: Skis/snowboards, boots and poles

Salomon X-Drive 75 Sti

Head Absolut Joy S

Rossignol Smash 7

Burton Progression

£186

Performance Skis Only

£131

Excellence Ski Pack

For the most demanding and experienced skiers. The highest quality skis for every terrain, both on-slope and off.

• Ski types: Racing World Cup, Piste, All mountain, Free ride, Female
• Boots: Hi quality and technical shoes for very good support
• Maximum equipment age: 1 year
• Package includes: Skis, boots and poles

Salomon X–Drive 8.3

Rossignol Experience 84 CA

Atomic Cloud Eleven Arc

£217

Excellence Skis Only

£162

Adult Helmet Hire

£24

Child Helmet Hire

£23

Junior Ski Pack (8 - 11)

£104

Junior Snowboard Pack (8 - 11)

£104

Kids Ski Pack Inc Helmet (3 - 7)

£50