Hotel Etoile de Neige

Pila, Italy

Half Board Hotel
Sleeps 100

Flights included
Transfers included

From
£pp

, nights

View prices & availability

Details

The Etoile de Neige is known for its friendly service and is a favourite with many Crystal customers who return year after year. Surrounded by mountains and remarkable views, the hotel is just five minutes’ walk from the resort centre with shops, bars and restaurants. Or if you don’t fancy going far, sit out on the sun terrace and relax in the sunshine or head to the hotel's sauna, which you can use with an extra charge. And for the days on the slopes, it’s a great choice for all abilities with Chamole chairlift on one side and Baby Pila lift on the other.

Ski-in, ski-out hotel, next to a magic carpet lift.
Enjoy a hot drink out on the big sun terrace with views of the slopes.
Have some fun in the games room.

Essentials

Ski-in, ski-out
WiFi
Exclusive
Gym/fitness centre

Meals

Buffet breakfast
4-course self-service evening meal with a choice of menu, half a litre of wine per room, water and soft drinks for children included
Christmas and New Year gala dinners included

Good to know

Tourist tax payable locally Approx. €1 per person per night.

Safety Advice

Safety standards for balconies and public walkways are different in Italy – the railings may be lower and they could have ornamental features you wouldn’t see in the UK or Ireland. Please take extra care on or around them, and make sure children aged under 12 years are always supervised.

Location

Ski-in, ski-out
Next to a chairlift and a magic carpet lift
5 minutes' walk to the resort centre
15 minutes' walk to the ski school meeting point

Rooms

Twin eaves room - sleeps 2: Twin beds, private shower and WC. These rooms have sloping ceilings and beams, and often have a skylight and reduced headroom.
Twin room - sleeps 1-3: Twin beds, extra single sofa bed when booked for three, private shower and WC. These rooms are located on the ground floor.
Twin room - sleeps 2-4: Twin beds, extra double sofa bed when booked for four, private shower, WC and balcony.

All rooms have a satellite TV, telephone and minibar.
Cots are available to hire, free of charge, on request.

Facilities

Large sun terrace with piste views
Bar
Lounge
Extra charge for sauna
Fitness room
Games room
Extra charge for pool table
Table tennis
TV room
Free WiFi in public areas and rooms
Lift
51 rooms

Snow Promise

This operator is offering a new and improved Snow Promise which means they'll do everything they can to get you on the slopes if there's no snow while you're on holiday. Plus, when you book your holiday before 30 November 2023, you can now change your holiday fee-free if less than 10% of runs are open in the ski area you're travelling to, due to lack of snow or no snow. Not forgetting the option to upgrade to the Snow Promise Extra for even more flexibility if the snow lets you down. Find out more below.

Before You Go On Holiday

If there's a lack of snow or no snow in the ski area you're travelling to, you can change your holiday fee-free in the 4 days before you depart. Just so you know, they'll use the live conditions in the 4 days before you go, not the forecast conditions for your arrival. For example, if you're travelling on a Saturday, you can change your holiday from the Tuesday to the Friday before, if on Tuesday there's a lack of snow or no snow. They’ll refund the difference if your new holiday is cheaper, or you’ll need to pay the difference if the new holiday costs more.

The Snow Promise

Included with all package holidays with this operator*

Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:

Less than 10% of runs are open in the ski area you’re travelling to. Or
Less than 2 blue/red/black/black diamond runs are open in the ski area you’re travelling to. Or
You’ve booked ski school through the operator and your lessons have been cancelled.

Change your holiday to:

Any package holiday with this operator departing between December 2023 and April 2024.

This applies to all package holidays booked with this operator on or before 30 November 2023.

The Snow Promise Extra

Optional upgrade on our package holidays (+£25pp)*

Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:

Less than 50% of runs are open in the ski area you’re travelling to. Or
Your ski school lessons have been cancelled. And it doesn't matter if you booked through us or someone else.

Change your holiday to:

Any package holiday with this operator they have on sale for this winter, or next.

This applies when everyone on your booking upgrades to the Snow Promise Extra on or before 30 November 2023.

While You're On Holiday

Your tour operator will do everything they can to get you on the slopes if there's no snow. If you book your lift passes with the operator and less than 10% of runs are open in the ski area due to lack of snow or no snow, they'll do their best to arrange up to three days of skiing in an open resort within a 2-hour drive from the resort you're staying in. Their local team will organise the transport and your new lift pass will be paid for too, so all you have to do is hop on the coach. And even if you haven’t booked your lift passes with the operator, you can still use the coach for free.

In the worst-case scenario where they can't get you to another open resort if you booked ski school and/or lift passes with the operator, they'll refund you for any lessons that have been cancelled and you'll get your lift pass money back for any days you were unable to ski due to lack of snow or no snow.

This applies to all package holidays with this operator, even if you book the day before you travel.