On a hill overlooking the village of Zell am See, the family-run Stadt Wien is a firm favourite for its friendliness, food and facilities. Not to mention, you can ski right back to it at the end of the day.
It’s got a modern feel but with traditional touches too, like the chunky pine furniture and panelling in the bedrooms and the weekly Pinzgauer dinner with entertainment. Of course, good food is a must too – they even keep chickens so you can look forward to fresh eggs at breakfast.
In the afternoons, swap the slopes for the spa and wind down in the heated outdoor pool, sauna and steam room, or challenge someone to a game of table tennis or table football in the games room. Then cap off the night with a drink in the bar.
- Ski back to the hotel at the end of the day.
- Take a dip in the heated outdoor pool.
- Look forward to 5-course meals and themed buffets.
Essentials
- WiFi
- Outdoor pool
- Spa and wellness facilities
Meals
- Hot and cold buffet breakfast
- Après snack (3-5pm)
- 5-course evening meal with a choice of main course and daily salad, starter and dessert buffets
- Christmas and New Year's Eve gala meals included
Please note: The dress code at meal times is smart/casual, so shorts and tracksuit bottoms aren't allowed and you'll need to wear proper shoes.
Many Austrian hotels do not serve free tap water with meals.
Safety advice
- Safety standards for balconies and public walkways are different in Austria – the railings may be lower and they could have ornamental features you wouldn’t see in the UK or Ireland. Please take extra care on or around them, and make sure children aged under 12 years are always supervised.
Location
- Ski-in
- 6 minutes' walk down to the resort centre
- 3 minutes' walk to the City Xpress gondola
- Less than 1 minute's walk to the ski bus stop
Rooms
- Twin room (approx. 25m²) - sleeps 1-3: Austrian twin beds, extra single sofa bed when booked for three, private shower, WC and balcony.
- Junior suite (approx. 30-35m²) - sleeps 2-4 (max 3 adults or 2 adults and 2 children up to 14 years): Austrian twin beds, extra double sofa bed when booked for three or four, private bath or shower and WC.
- Junior suite (approx. 30-35m²) - sleeps 2-4 (max 3 adults or 2 adults and 2 children up to 14 years): Austrian twin beds, extra double sofa bed when booked for three or four, private bath or shower, WC and balcony.
All rooms have a cable TV, safe, hairdryer and WiFi.
Austrian twin beds: One large bed frame containing two single mattresses, each with their own bedding.
Facilities
- Bar
- Lounge
- Weekly Pinzgauer evening with traditional entertainment
- Restaurant
- Vitality Oasis spa with heated outdoor pool, saunas, steam room and infrared cabin
- Extra charge for massages
- Games room with table tennis, table football and ball pit
- Small petting zoo with rabbits, chickens, sheep, goats and donkeys
- Free sledge hire
- Internet terminal
- Free WiFi in rooms
- 57 rooms
- Lift to all floors
Snow Promise
This operator is offering a new and improved Snow Promise which means they'll do everything they can to get you on the slopes if there's no snow while you're on holiday. Plus, when you book your holiday before 30 November 2023, you can now change your holiday fee-free if less than 10% of runs are open in the ski area you're travelling to, due to lack of snow or no snow. Not forgetting the option to upgrade to the Snow Promise Extra for even more flexibility if the snow lets you down. Find out more below.
Before You Go On Holiday
If there's a lack of snow or no snow in the ski area you're travelling to, you can change your holiday fee-free in the 4 days before you depart. Just so you know, they'll use the live conditions in the 4 days before you go, not the forecast conditions for your arrival. For example, if you're travelling on a Saturday, you can change your holiday from the Tuesday to the Friday before, if on Tuesday there's a lack of snow or no snow. They’ll refund the difference if your new holiday is cheaper, or you’ll need to pay the difference if the new holiday costs more.
The Snow Promise
Included with all package holidays with this operator*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 10% of runs are open in the ski area you’re travelling to. Or
- Less than 2 blue/red/black/black diamond runs are open in the ski area you’re travelling to. Or
- You’ve booked ski school through the operator and your lessons have been cancelled.
Change your holiday to:
Any package holiday with this operator departing between December 2023 and April 2024.
This applies to all package holidays booked with this operator on or before 30 November 2023.
The Snow Promise Extra
Optional upgrade on our package holidays (+£25pp)*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 50% of runs are open in the ski area you’re travelling to. Or
- Your ski school lessons have been cancelled. And it doesn't matter if you booked through us or someone else.
Change your holiday to:
Any package holiday with this operator they have on sale for this winter, or next.
This applies when everyone on your booking upgrades to the Snow Promise Extra on or before 30 November 2023.
While You're On Holiday
Your tour operator will do everything they can to get you on the slopes if there's no snow. If you book your lift passes with the operator and less than 10% of runs are open in the ski area due to lack of snow or no snow, they'll do their best to arrange up to three days of skiing in an open resort within a 2-hour drive from the resort you're staying in. Their local team will organise the transport and your new lift pass will be paid for too, so all you have to do is hop on the coach. And even if you haven’t booked your lift passes with the operator, you can still use the coach for free.
In the worst-case scenario where they can't get you to another open resort if you booked ski school and/or lift passes with the operator, they'll refund you for any lessons that have been cancelled and you'll get your lift pass money back for any days you were unable to ski due to lack of snow or no snow.
This applies to all package holidays with this operator, even if you book the day before you travel.