Originally formed as a mill in the 19th century, the Hotel Neuhaus has come a long way since its humble beginnings. Centrally located in the pedestrian area of Saalbach, this family-run hotel has a lovely selection of spa facilities including an indoor pool, saunas, steam room, sanarium and fitness room.
You can expect an excellent range of culinary dishes, from specialities of the Pinzgau region to traditional Austrian offerings. For those with lots of energy, there's the option to grab some late night drinks and a dance at the Saalbach tavern to round off the evening.
Essentials
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Central located in the pedestrian area of Saalbach.
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1,500m² spa area with pool, saunas and outdoor terrace.
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Excellent local cuisine, bar, lounge and nightclub.
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Games room with table tennis and pool table.
Location
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2 minutes' walk to the ski lift
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1 minute's walk to the resort centre
Rooms
All rooms have a cable TV, DVD player, hairdryer, minibar, safe and bathrobes.
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Standard twin room (23m²) - sleeps 2: Austrian twin beds, private bath or shower and WC.
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Comfort twin room (25m²) - sleeps 2-3 (max 2 adults): Austrian twin beds, single sofa bed, private bath or shower and WC.
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Junior suite (28-30m²) - sleeps 2-3: Austrian twin beds, double sofa bed, private shower and WC.
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Deluxe junior suite (33-35m²) - sleeps 2-4 (max 3 adults): Box spring beds, double sofa bed, private bath or shower and WC.
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Deluxe twin room (26-28m²) - sleeps 2-3: Box spring beds, private shower and WC.
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NEU deluxe twin room (32m²) - sleeps 2-3: Box spring beds, single sofa bed, private shower and WC.
Please note: Rooms with a balcony can be requested but cannot be guaranteed.
Austrian twin beds
Austrian twin beds are very common in Central Europe. They’re simply one large bed frame containing two single mattresses, both with separate duvets and linen sets, that cannot be separated. Separate twin beds are less common and can often be head to head beds, rather than side by side, if they are available.
Facilities
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free WiFi
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bar with comfortable lounge area
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regular live music
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nightclub
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indoor pool
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1,500m² wellness area with sauna, steam room, infrared cabin, sanarium, bio-sauna and whirlpool
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adult-only relaxation area with day beds, library and juice & tea bar
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extra charge for spa treatments and massage
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panoramic fitness room
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games room with table tennis
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Underground parking with two Tesla charging stations
Meals
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welcome drink
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hot and cold buffet breakfast
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sweet and savoury après snacks (3.30pm-5pm)
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5-course evening meals with a choice of main course and daily salad buffet
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weekly gala dinner
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New Year's Eve gala dinner included
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separate children's menu for under 12s
Many Austrian hotels do not serve free tap water with meals.
Snow Promise
This operator is offering a new and improved Snow Promise which means they'll do everything they can to get you on the slopes if there's no snow while you're on holiday. Plus, when you book your holiday before 30 November 2023, you can now change your holiday fee-free if less than 10% of runs are open in the ski area you're travelling to, due to lack of snow or no snow. Not forgetting the option to upgrade to the Snow Promise Extra for even more flexibility if the snow lets you down. Find out more below.
Before You Go On Holiday
If there's a lack of snow or no snow in the ski area you're travelling to, you can change your holiday fee-free in the 4 days before you depart. Just so you know, they'll use the live conditions in the 4 days before you go, not the forecast conditions for your arrival. For example, if you're travelling on a Saturday, you can change your holiday from the Tuesday to the Friday before, if on Tuesday there's a lack of snow or no snow. They’ll refund the difference if your new holiday is cheaper, or you’ll need to pay the difference if the new holiday costs more.
The Snow Promise
Included with all package holidays with this operator*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 10% of runs are open in the ski area you’re travelling to. Or
- Less than 2 blue/red/black/black diamond runs are open in the ski area you’re travelling to. Or
- You’ve booked ski school through the operator and your lessons have been cancelled.
Change your holiday to:
Any package holiday with this operator departing between December 2023 and April 2024.
This applies to all package holidays booked with this operator on or before 30 November 2023.
The Snow Promise Extra
Optional upgrade on our package holidays (+£25pp)*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 50% of runs are open in the ski area you’re travelling to. Or
- Your ski school lessons have been cancelled. And it doesn't matter if you booked through us or someone else.
Change your holiday to:
Any package holiday with this operator they have on sale for this winter, or next.
This applies when everyone on your booking upgrades to the Snow Promise Extra on or before 30 November 2023.
While You're On Holiday
Your tour operator will do everything they can to get you on the slopes if there's no snow. If you book your lift passes with the operator and less than 10% of runs are open in the ski area due to lack of snow or no snow, they'll do their best to arrange up to three days of skiing in an open resort within a 2-hour drive from the resort you're staying in. Their local team will organise the transport and your new lift pass will be paid for too, so all you have to do is hop on the coach. And even if you haven’t booked your lift passes with the operator, you can still use the coach for free.
In the worst-case scenario where they can't get you to another open resort if you booked ski school and/or lift passes with the operator, they'll refund you for any lessons that have been cancelled and you'll get your lift pass money back for any days you were unable to ski due to lack of snow or no snow.
This applies to all package holidays with this operator, even if you book the day before you travel.