A little slice of Mayrhofen’s history, the Neuhaus dates right back to 1649 when it was an inn with a farm, and even doubled as the local post office. It later became a guesthouse, and the original lettering’s still above the entrance. The farm’s still there too, and you’ll find its produce served up at breakfast and dinner – you can’t get fresher than that. You'll be staying in the St Josef wing, one of the newest at the hotel, but with frescoed walls and painted shutters, it fits right in with the other buildings.
The hotel’s centrally located, and not far from the Penken gondola, so getting out on the slopes every day is easy. And it’s got some top-notch facilities too. Take the underground walkway to the main building and head to the spa to relax in the sauna. Grab a drink in the Movie Bar and enjoy the live music, or take the kids to the play area, games room or bowling alley.
Start each day with a buffet spread and take your pick from freshly baked bread, milk, cheese and yoghurt from the farm, muesli, sausages and even eggs cooked to order. Then when dinner time rolls around, it’s all about locally-sourced ingredients and hearty regional dishes – just the thing after a day on the mountain.
- With an indoor pool and spa, post-ski relaxation is sorted
- Join the fun in the après bar with its daily live music.
- Games room and bowling alley – ideal for families.
Meals
· hot and cold buffet breakfast · 4-course evening meal with a choice of main course and dessert, and daily salad and cheese buffets · various weekly buffets · Christmas and New Year's Eve gala meals included
Many Austrian hotels do not serve free tap water with meals.
Location
- In its own mini village
- Central location
- 1 minute's walk to the ski bus stop
- 8-10 minutes' walk to the Penken gondola
- Ski school meeting point at the top of the Penken gondola
Rooms
All rooms have a cable TV, hairdryer and safe.
Small twin room - sleeps 1-2: Austrian twin beds, private bath or shower and WC.
Twin room - sleeps 1-2: Austrian twin beds, private shower, WC and balcony.
Twin room - sleeps 1-3 (max 2 adults or 2 adults and 1 child up to 12 years): Austrian twin beds, extra single sofa bed when booked for three, private shower, WC and balcony.
Twin room - sleeps 1-4 (max 3 adults or 2 adults and 2 children up to 12 years): Austrian twin beds, extra double sofa bed when booked for three or four, private shower, WC and balcony.
Single room - sleeps 1: Single bed, private bath or shower and WC.
Austrian twin beds: One large bed frame containing two single mattresses, each with their own bedding.
Features:
- bar and lounge
- Movie Bar
- daily live music
- indoor pool, family sauna and hot tub
- extra charge for massages and Kamillendörfl spa area with five more saunas and a steam room
- children's playroom with toys
- extra charge for games room with pool table and bowling alley
- weekly activity programme (Mon-Fri)
- free WiFi
- 110 rooms
- lift to all floors
Please note: All facilities are located in the main Hotel Neuhaus, which is connected to the St Josef via an underground walkway.
Snow Promise
This operator is offering a new and improved Snow Promise which means they'll do everything they can to get you on the slopes if there's no snow while you're on holiday. Plus, when you book your holiday before 30 November 2023, you can now change your holiday fee-free if less than 10% of runs are open in the ski area you're travelling to, due to lack of snow or no snow. Not forgetting the option to upgrade to the Snow Promise Extra for even more flexibility if the snow lets you down. Find out more below.
Before You Go On Holiday
If there's a lack of snow or no snow in the ski area you're travelling to, you can change your holiday fee-free in the 4 days before you depart. Just so you know, they'll use the live conditions in the 4 days before you go, not the forecast conditions for your arrival. For example, if you're travelling on a Saturday, you can change your holiday from the Tuesday to the Friday before, if on Tuesday there's a lack of snow or no snow. They’ll refund the difference if your new holiday is cheaper, or you’ll need to pay the difference if the new holiday costs more.
The Snow Promise
Included with all package holidays with this operator*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 10% of runs are open in the ski area you’re travelling to. Or
- Less than 2 blue/red/black/black diamond runs are open in the ski area you’re travelling to. Or
- You’ve booked ski school through the operator and your lessons have been cancelled.
Change your holiday to:
Any package holiday with this operator departing between December 2023 and April 2024.
This applies to all package holidays booked with this operator on or before 30 November 2023.
The Snow Promise Extra
Optional upgrade on our package holidays (+£25pp)*
Change your holiday fee-free in the 4 days before you go, if due to lack of snow or no snow:
- Less than 50% of runs are open in the ski area you’re travelling to. Or
- Your ski school lessons have been cancelled. And it doesn't matter if you booked through us or someone else.
Change your holiday to:
Any package holiday with this operator they have on sale for this winter, or next.
This applies when everyone on your booking upgrades to the Snow Promise Extra on or before 30 November 2023.
While You're On Holiday
Your tour operator will do everything they can to get you on the slopes if there's no snow. If you book your lift passes with the operator and less than 10% of runs are open in the ski area due to lack of snow or no snow, they'll do their best to arrange up to three days of skiing in an open resort within a 2-hour drive from the resort you're staying in. Their local team will organise the transport and your new lift pass will be paid for too, so all you have to do is hop on the coach. And even if you haven’t booked your lift passes with the operator, you can still use the coach for free.
In the worst-case scenario where they can't get you to another open resort if you booked ski school and/or lift passes with the operator, they'll refund you for any lessons that have been cancelled and you'll get your lift pass money back for any days you were unable to ski due to lack of snow or no snow.
This applies to all package holidays with this operator, even if you book the day before you travel.