| Is it possible to buy a chalet holiday without flights? |
Yes. Skiline offer 1000s of chalets holidays without flights, We also have 1000s that have them too!
Try searching our accommodation only section. |
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| What is included in a package holiday? |
| This will depend of the tour operator, but most packages will include a flight from a UK airport, tranfers to tresort and accommodation as detailed, i.e BB, Catered chalet board, Half board or self catered. |
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| Can Ski Line help me book skiing lessons? |
| Yes, We deal with ski schools in every resort we feature, ask our sales team for more details |
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What is included in a chalet holiday? |
Chalet holidays are very popular with the British market. Basically you can rent either a room or a whole chalet for group of friends. Our Catered chalets have chalet staff who cook and keep the chalet clean. The meals are breakfast, afternoon tea and cakes and a 3 or sometimes 4 course evening meal with unlimited wine durrng the meal.
Bedding and towells are normally provided
In many cases flights and transfers are included, please ask for more details |
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| What is a value holiday? |
We use this system to enable you to understand the quality of service that you should expect from the tour operator or hotel, Value chalets and hotels represent good value for money, are clean and tidy but might lack some of the added luxuries available in our Mid Range, Luxury and supper luxury properties. In addition we use a star rating system to enable you to choose the best chalets and hotels available, in most cases these star rating is that indecated by the Tour Operator own star rating, where this is not available we have added a Ski Line star rating.
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| What is a Mid Range Chalet or Hotel? |
We use this system to enable you to understand the quality of service that you should expect from the tour operator or hotel, Mid Range chalets and hotels indicates a good quality property. Generally speaking all rooms will have ensuite bathrooms and WC.
Ski Line award a Mid range rating where the tour operators have consistently performed to a high standard. Generally the staff will be students taking a gap year.
In order to assist you in your selection we have added a star rating system of 1 to 5 star to indicate the best of the Mid Range holidays. |
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| What is a Luxury property? |
Luxury chalets and hotels are some of the best hotels and chalets available. The properties have features such as matching fabrics, deep comfy sofas, and luxury ensuite bathrooms. The food on offer will be of a high diner party quality. Please ask our sales team for more assistance |
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| What is a Super Luxury property? |
Super Luxury chalets on this site offer fine food, wine and champagnes. The catering is of the highest order all prepared by your own chef. House Keeper and chauffeurs The service levels on offer make ideal properties for important family gatherings, corporate entraining and VIP guests. Please contact our sales team for more details. Our clients include well known names from sport and show business personalities |
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| Where can I fly from? |
| Ski Line book flights from nearly all UK airports to many European ski destinations. |
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| Do Ski Line offer group discounts? |
| Yes we do! Up to one in five go free! Please contact our sales team for more details of where you can get the best deal for your group. |
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| Should I pre book ski and snow board rental? |
| Yes defiantly! Ski Line has teamed up with Ski Set the largest Ski Rental company in Europe who offer Ski Line clients up to 40% discount on resort prices and up to 80% cheaper than some tour operators charge! Follow the link from our home page and book on line, Your skis/board and boots will be waiting for you. |
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| Are resort transfers included? |
| All our package holidays include flights and resort transfers. |
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Why do some rooms carry room supplements? |
In some chalets and hotels the rooms are graded to reflect the features on offer, these could include south facing bedrooms or rooms with balconies. The details of any room’s supplements are clearly shown on our property detail pages. |
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| When should I book peak dates like Christmas, New Year, Easter and half term? |
| Peak dates always sell out well before the departure date, we recommend that book peak if possible a year in advance to get the biggest choice of accommodation and flights if required. |
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| How can I contact Ski Line by phone? |
Our main telephone number is +44 020 8313 3999 the office is manned Monday to Friday and open at weekends from Sept to March.
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| Emergency when the office is closed |
| Clients who have ALREADY booked a holiday through Ski Line can call our out of office mobile in ermergencies only! The number is +44 (0)7980 548793. |
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| Will there be a child seat provided in a private transfer? |
In Europe the rules are less stringent and less well inforced. It's more common for no child seat to be provided, even in a private transfer. If requested, Skiline will endeavour to ensure a childseat is provided, however, we have known instances where even though a request has been made and acknowledged, no child seat has been provided. The only way to ensure you have one, is to take one with you. Coaches often don't have seatbelts and have no provision for childseats. Our admin department will help you with a request +44 (0) 208 313 3999 press 2 for admin. |
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| how do I get to resort? |
Transfers from arrival airport to ski resorts are normally included in the price, however if you have booked your own flights Ski Line staff will be able to arrange private transfers or car rental. Please ask for more information. |
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| What is a Ski in Ski out chalet or hotel |
| Ski Line call any property that is within 100m of the slopes " Ski in Ski Out" |
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| What is "nearly ski in ski out" |
| Ski Line refer to a "Nearly Ski in Ski out" as a property that is within 200m from the piste, it could be that you have to cross a road before reaching the slopes. |
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